Digital Experience Associate II

Description

Position Summary

Credit One Bank is looking for a Digital Experience Associate II to join the Ancillary Card Programs Team to improve the performance of our programs through reporting and analytics, analyzing conversion rates, designing test and learn campaigns, and monitoring the marketplace.

Summary of Essential Job Functions

• Monitor and enhance reporting for Ancillary Programs, such as Authorized User, Credit Protection, Credit Score, Merchant Offers, and Paperless.
• Identify, design, and create new reporting to improve oversight of programs.
• Analyze programs using data, customer insights, and process flows, to produce insights that can inform business strategy and identify areas to evolve or re-engineer.
• Produce data files that are needed to investigate or rectify potential system issues.
• Create and maintain forecasts and track performance against forecasts.
• Assist with building business cases for new initiatives.

Position Requirements

Preferred (Not Required)

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.