Senior Complex Contract Manager

Complex Contract Manager

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. Were a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. Its our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Complex Contract Manager role will be accountable to partner with internal Medica teams to negotiate complex and / or cross-functional contracts with Medica vendors. The Complex Contract Manager will be responsible for running negotiations for designated business areas and partnering with the Sourcing and Category Management and Vendor Management teams to ensure contract terms meet business needs, price and performance requirements, and compliance with all applicable laws and regulations. The Complex Contract Manager will lead strategy for negotiations that will include pricing, Medica-preferred terms and conditions, risk mitigation, and best-in-class service level performance agreements / guarantees. This role will work cross-functionally with Legal, Technology, Finance, and Operations to ensure deviations from Medica-preferred terms and conditions are properly considered in the context of the vendors services. Performs other duties as assigned.

Key Accountabilities

• Strategic Negotiation
• Exercise independent judgment when analyzing information and evaluating results to lead Medica business teams to the best negotiation strategy for the situation
• Develop and negotiate complex contracts for products and services that include pricing, Medica-preferred terms and conditions, risk mitigation, and best-in-class service level performance agreements / guarantees
• Navigate high-pressure situations to resolve conflicts effectively
• Maintain appropriate attention to detail while managing multiple complex negotiations at the same time
• Collaborate and creatively solution with Medica attorneys when needed to ensure contract terms comply with legal and regulatory requirements
• Analyze contract terms to identify opportunities for improvement
• Business Relationship Management
• Utilize effective communication and collaboration skills to establish strong relationships with business partners to align on the strategic and tactical direction for vendor negotiations
• Collaborate with multiple stakeholders and vendors to negotiate favorable contract terms and maintain positive working relationships
• Effectively communicate business critical information including complex...