K-12 Software Support SpecialistVirtualVocations • Gary, Indiana, United States
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K-12 Software Support Specialist
VirtualVocations • Gary, Indiana, United States
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A company is looking for a K-12 Student Software Support Representative.
Key Responsibilities :
Learn and support CIC's student management software products
Resolve an average of 10-15 support calls daily with quick response and resolution times
Ensure timely handling of customer support calls and minimize escalations to external resources
Required Qualifications :
Experience in education or a related field
Ability to work independently and collaboratively in a team environment
Capacity to manage multiple support calls under pressure
Familiarity with software troubleshooting and customer support processes
Must reside in CO, IA, IL, KS, MO, NE, or WY
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Software Support Specialist • Gary, Indiana, United States
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