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Field Application and Service Engineer

Field Application and Service Engineer

Semics America IncAustin, TX, US
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Job Description

Job Description

We are hiring now!!  www.semics.com

Position Type : Full Time

Job Title : Field Application and Service Engineer

Location : (a) Austin, Texas USA (b) Boise, Idaho USA (c) NY (d) San Jose (e) Mexico

Responsibilities :

  • Ensure SEMICS’s product alignment with customer systems by collaborating directly with the customer's engineers and SEMICS sales, planning, and marketing teams
  • Direct Customer support : Wafer Prober System Setup, Evaluation, Operation, Maintenance Training, Device setup Training, Troubleshooting Training
  • Track and report program details, qualification plans. Be the focal point in addressing customer technical issues by driving resolution with the SEMICS team and communicating to the customer's representatives.

Requirement :

  • Bachelors in engineering or related degree with Electro- Mechanical aptitude
  • Experience at wafer testing in the semiconductor industry is a plus.
  • Experience in a direct customer support role is a plus.
  • Excellent communication skills, exceptional presentation skills. Ability to present technical information in writing, through emails and reports, or orally, to management, technical and non-technical audiences, and functional teams.
  • A proven ability to set priorities, understand resource allocations, and drive teams to meet timelines.
  • Ability to travel the US, Canada, Mexico, South Korea
  • Prefer US citizen or Taiwan / China / Korean citizen with H1B visa or Green card holder with native English speaking.

    • Desired Talents :

  • Creativity : Talents who can respond immediately to a changeable work environment though professional development
  • Challenge : Talents with ambition and creative ideas about new goals
  • Professionalism : Talents who can predict future needs to ensure customer satisfaction
  • Harmony : Talents who achieve the best results through close cooperation with the organization other individuals

    • Please contact me if you are interest !! rogerlao@semics.com

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    Field Application Engineer • Austin, TX, US