Talent.com
Area Supervisor

Area Supervisor

Ross StoresLaketown, UT, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Area Supervisor

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success
  • Career growth
  • Teamwork
  • Our commitment to diversity, equality & inclusion, and our community

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the store as well as the general operations and supervision of the store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the store, supervising associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising company operational processes as needed.

Essential Functions

Maintaining Safe & Secure Environments :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to store leadership.
  • Responsible for security of building including entrance / exit control (associate entry / egress, receiving door, daily trash removal, etc.), electronic article surveillance (EAS) devices daily function check, cash office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
  • Customer Service :

  • Treats all customers, associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes associates using company recognition programs.
  • Personal and Store Brand :

  • Represents and supports the company brand at all times.
  • Maintains a professional appearance, in accordance with company dress code. Ensures all associates adhere to the company dress code at all times.
  • Keeps all areas of the store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.
  • General Merchandising :

  • Ensures recovery, sizing and markdowns are completed to company standards through teaching, assigning tasks, and following up per company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.
  • Loss Prevention :

  • Understands and complies with the loss prevention awareness program and is responsible for store loss prevention which includes maintaining a large customer service presence on the sales floor, customer and associate engagement and heightened loss prevention awareness.
  • As a representative of Ross leadership, demonstrates integrity and honesty in all interactions with associates and customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures public view monitor (PVM) system is maintained properly.
  • Conducts "code 50" package inspections.
  • Executes all company best practices and maximizes productivity by minimizing steps and touches while working.
  • Front End Supervision and Operations :

  • Executes all company best practices and maximizes productivity by minimizing steps and extra touches when working. Ensures associates are executing to company standards at the front end.
  • Maintains pace, energy and "presence" at the front end, managing the line to expedite customers wait time
  • Trains and coach associates on cash registers, shortage control policies and other front end procedures. To meet friendly and productivity standards.
  • Controls retail associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the front end area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all associates the "scan and bag" best practice.
  • Ensures salability of merchandise on the front end, aisle tables, men's / women's 4-way features, and specialty racks.
  • Fitting Rooms :

  • Responsible for the maintenance and cleanliness of the fitting rooms.
  • Ensures all fitting room garment tags are audited and accounted for to company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
  • Administrative Duties as Assigned by Store Manager :

  • Ensures cash pulls and bank deposits are conducted to company policy.
  • Responsible for front end control when needed. Understands and adheres to the policies and procedures that refer to refund approval, associate purchase approval, securing tills and cash in safe, register paid outs / ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, associate scheduling compliance, sunday payroll transmission and payroll reporting as needed.
  • Other duties as assigned by store manager.
  • Competencies :

  • Manages work processes
  • Business acumen
  • Plans, aligns & prioritizes
  • Builds talent
  • Collaborates
  • Leading by example
  • Communicates effectively
  • Ensures accountability & execution
  • Qualifications and Special Skills Required :

  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior customer service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.
  • Physical Requirements / Ada :

    Ability to use all store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work stockroom shifts : ability to regularly push, pull and lift more than 20 lbs.

    serp_jobs.job_alerts.create_a_job

    Area Supervisor • Laketown, UT, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Hourly Supervisor & Training

    Hourly Supervisor & Training

    WalmartLaketown, UT, US
    serp_jobs.job_card.full_time +1
    Are you looking for a job that offers more responsibility, more pay, and more opportunity? As an hourly supervisor, you are responsible for an entire area of the store. Associates in your area will ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Systems Engineer

    Senior Systems Engineer

    Utah State University Space Dynamics LaboratoryNorth Logan, UT, United States
    serp_jobs.job_card.full_time
    The Space Dynamics Laboratory (SDL) is seeking experienced and organized Spacecraft Systems Engineers for small satellite programs. Spacecraft Systems Engineers are responsible for the architecture,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant General Manager

    Assistant General Manager

    Wendy'sEvanston, WY, US
    serp_jobs.job_card.full_time
    Wendy's General Manager Opportunity.In this role, you will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant General Manager

    Assistant General Manager

    Burger KingLaketown, UT, US
    serp_jobs.job_card.full_time
    The Assistant General Manager (AM) is the operations leader of the restaurant focused on profitability, guest service, people development, and operations management. The Assistant General Manager su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance BuzzEvanston, Wyoming, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Senior Software Engineer

    Senior Software Engineer

    Utah State University Space Dynamics LaboratoryNorth Logan, UT, United States
    serp_jobs.job_card.full_time
    Join the Space Dynamics Laboratory (SDL) team, where you'll contribute to groundbreaking innovations! We are seeking an experienced Software Engineer. Strategic Military Space (SMS).The emphasis wil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Psychological Operations Specialist - Up To $14.5k Signing Bonus

    Psychological Operations Specialist - Up To $14.5k Signing Bonus

    United States ArmyAvon, UT, US
    serp_jobs.job_card.full_time +1
    As a Psychological Operations Specialist, you’ll be an expert at persuasion.You’ll assess and develop the information needed to influence and engage specific audiences. You’ll broadcast important in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Program Manager

    Program Manager

    Electric Power SystemsNorth Logan, UT, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    At Electric Power Systems (EPS), we're not just building batteries-we're revolutionizing energy storage for aerospace, defense, and transportation. Our mission? To power upward mobility with smarter...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Senior Program Manager

    Senior Program Manager

    Electric Power SystemsNorth Logan, UT, USA
    serp_jobs.job_card.permanent
    serp_jobs.filters_job_card.quick_apply
    Our mission is simple but ambitious : to power upward mobility by creating smarter, safer, more reliable, and certifiable batteries that enable the future of flight and advanced mobility.From all-el...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance BuzzProvidence, Utah, US
    serp_jobs.job_card.full_time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Wendy'sEvanston, WY, US
    serp_jobs.job_card.full_time
    In this role, you will provide coaching to the team and create and support a fun, inviting work environment where the team feels respected and valued. You will know how to identify 5-Star talent and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director of Operations

    Director of Operations

    Greenfield MillingRichmond, UT, United States
    serp_jobs.job_card.full_time
    The Director of Operations will lead multiple regional facilities, ensuring they operate efficiently, safely, and profitably. This role oversees all aspects of plant operations including safety, qua...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Hourly Shift Manager

    Hourly Shift Manager

    Papa John'sLaketown, UT, US
    serp_jobs.job_card.full_time
    Responsible for every aspect of everyday supervision of store outlets.Responsible for resources management.Takes care of stock, staff, and sales management. We are looking for an experienced and ski...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Hourly Shift Manager -C

    Hourly Shift Manager -C

    Papa John'sLaketown, UT, US
    serp_jobs.job_card.full_time
    Main Responsibilities of a Shift Manager.Responsible for every aspect of everyday supervision of store outlets.Responsible for resources management. Takes care of stock, staff, and sales management....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Head Miller

    Head Miller

    Greenfield MillingRichmond, UT, US
    serp_jobs.job_card.full_time
    The Head Miller responsibility is to oversee the Milling department.This individual will have direct management for a 7500 cwt a day, state-of-the art flour mill, flour storage and flour blending o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    General Dentistry

    General Dentistry

    Proxi Dental StaffingProvidence, Utah, United States
    serp_jobs.job_card.full_time
    Locum General Dentist Opportunity - Providence, UT We're seeking a General Dentist to provide locum coverage in Providence, UT. This is a great opportunity to step into a supportive clinic environme...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant General Manager

    Assistant General Manager

    Papa John'sLaketown, UT, US
    serp_jobs.job_card.full_time +1
    Start your career with our winning Management Team! Our certified trainers will provide everything needed for you to learn and grow. We support and encourage performance-based promotions all the way...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Arby'sLaketown, UT, US
    serp_jobs.job_card.full_time
    General Management Opportunities.You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. As a growing company, we're always looking fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30