Account Specialist

Job Posting

The current vacancy is in the Social Services department. The eligibility list created by this vacancy may be used to hire other vacancies in the department or County.

This is a position in our waiver management team. Duties : The Aging & Disability Services | MnCHOICES Division within the Social Services Department is responsible for administering Home and Community Based Services. The division is comprised of three major functional areas : The MnCHOICES unit, Administration & Access unit, and the Case Management unit. It is a priority and expectation of the county and the department to operationalize racial equity across the administration of Home and Community Based Services, as well as grow an organizational culture that is value based : People, Integrity, Community, Equity, and Leadership; and embodies the Mission & Vision of Ramsey County.

To view or print a copy of the complete Ramsey County job (class) description for this position, go to : Job Descriptions.

Audit bills, claims and related documents by recalculating and reviewing them to ensure accuracy of transactions and conformance with relevant payment conditions.

Maintain general, control and subsidiary books of account by posting and monitoring transactions, distributing charges and calculating encumbrances.

Balance accounts by computing totals and comparing results to external controls in order to ensure accuracy of accounts and to identify discrepancies.

Reconcile account discrepancies by identifying errors, tracing errors to their sources, obtaining correct data and entering corrections.

Prepare payment documents such as accounts payable forms, purchase orders, requisitions, claims, and similar items to initiate payments.

Create accounts receivable documents for billable items by calculating rates, collecting and compiling data and preparing invoices.

Prepare periodic reports to document transactions and budget conditions.

Assemble information to assist in making cost projections and summarizing financial and statistical activity for use in budget preparation and other reports.

Research costs for planned purchases by contacting potential vendors and analyzing information in terms of best cost / benefit outcome.

Prepare documents as needed for personnel and payroll transactions affecting departmental staff; assist in the coordination of insurance benefits for department employees.

Maintain supplies of frequently used documents by monitoring their use and arranging for orders.

Operate a computer in a Microsoft Office environment or other related equipment, scanner, copier, calculator and telephone equipment in connection with account maintenance activities.

Compose correspondence such as emails, letters, reports and certifications in response to requests from the public and other county employees.

Provide requested account information as appropriate.

Education : High school graduation or equivalent.

Experience : One year of accounting / bookkeeping experience.

Substitution : Equivalent combination of education and related experience.

Certifications / Licensure : None.

The examination process will consist of the following section with each section weighted as indicated :

• Training and Experience Rating = 100%

The examination for Account Specialist will consist of a training and experience rating, comprised of the questions in the attached supplemental questionnaire. Not all applicants who meet the minimum qualifications will pass the training and experience rating. The rating on this supplemental questionnaire will depend on your answers to the questions do not mark "see resume" or "see work history" as a response. Please answer all your questions clearly and completely. Failure to respond could affect your score and final rank on this examination.

Eligible List : The names of all applicants who have submitted a completed application and passed the examination / screening process shall be placed on the eligible list for an employment opportunity as an Account Specialist. This list will be certified to the appointing authority which may use this list to conduct interviews to fill a vacancy. Applicants will remain on the list for 30 days or until hired, whichever occurs first.

Veteran's Preference : This is a classified position requiring an open, competitive selection process. Veteran's Preference points will be applied after a candidate passes the examination process. Applicants who are eligible for veteran's preference should update their veteran's DD214, and other supporting documents, and submit them as an attachment at the time of application.

Criminal Background Checks : All employment offers are conditioned upon the applicant passing a criminal background check. Convictions are not an automatic bar to employment. Each case is considered on its individual merits and the type of work sought. However, making false statements or withholding information will cause you to be barred from employment, or removed from employment.

E-Verify Participation : Ramsey County participates in the federal E-Verify program. This means that Ramsey County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Equal Opportunity Employer : Ramsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex (except when sex is a Bona Fide Occupational Qualification), disability, familial or marital status, sexual orientation or gender identity, public assistance status, place of residence, political affiliation, or national origin.

Ramsey County is deeply committed to advancing racial equity and promoting diversity and inclusion within all areas of its workforce. The county strives to be equitable, inclusive, transparent, respectful, and impactful in how we serve and engage with residents, as well as Ramsey County employees. Advancing racial equity ensures all people who need access to opportunities and services we provide, will receive them. Racial equity is achieved when race can no longer be used to predict life outcomes, and outcomes for all are improved.

Ramsey County provides a wide range of employee benefits to support health, well-being, and work / life balance. Benefits eligibility can vary depending on union status / contract language. A summary of benefits is provided below. Detailed information is available for review at https : / / www.ramseycounty.us / employees / employee-open-enrollment-2025-benefits.

Medical, dental and vision insurance

The County contributes a bargained percentage to the medical and dental monthly premium

Employees choose from four enrollment tiers : Single, Employee + legally married spouse, Employee + Child(ren), Family

Blue Cross Blue Shield Medical insurance three plan options including a High Deductible Plan with a Health Saving Account offered. Earn up to $20 / month in electronic gift cards for each enrolled employee or spouse for wellness activity

MetLife Dental Insurance two plan options offered

VSP Vision Insurance Advantage Plan offered

Pre-tax Benefit Program

Pre-tax medical, dental, vision monthly premium deduction option

Dependent and Health Care Flexible Spending Accounts

County monthly contribution to a Health Savings Account for employees who elect the High Deductible medical plan

Paid time off

Vacation hours, accrued based on years of service, ranging from 12 to 25 days per year (pro-rated for part-time employees)

11 scheduled holidays and two floating holidays

Up to eight weeks of 100% paid parental leave, plus additional use of sick time as noted below

Sick hours accrued at a rate of three weeks per year, which can be used for medical and dental care; injury or illness for you, your spouse or children; the birth or adoption of a child (up to 80 hours) or the death of a family member (up to 40 hours)

Wellness incentive allows conversion of unused sick time to vacation or pay

Retirement benefits

Pension - The county contributes at least 7.5% of your salary to your pension, depending on bargaining unit. Unlike other retirement investments, pension payments are a lifetime benefit once you start collecting payments

New employees become vested after three years. For the Police and Fire union, employees are vested after 10 years

Deferred compensation - 457(b) account with employer match

Health Care Savings Plan - all benefits-eligible employees contribute 1% of gross regular salary to a Health Care Savings Plan account for eligible health care expenses after retirement. Interest accrues tax free. County provides a scheduled contribution after five years of participation

Transit and parking

Fully funded Metropass.

Transportation / parking expenses reimbursement account

Employee well-being

Employee assistance program, including telephone counseling, financial counseling, rideshare benefits, etc.

Wellness programming

Flexible work policy with hybrid work options for eligible positions

Life Insurance and Disability leave

County provided Basic Life coverage - 1x annual salary, minimum $10,000 up to a