Remote Technical Support Specialist

VirtualVocationsDorchester, Massachusetts, United States

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A company is looking for a Remote Technical Customer Service Specialist.

Key Responsibilities

Identify customer needs and resolve issues related to SSL, servers, and relational databases

Perform routine call center activities concerning business products and services

Gather and update customer information while providing exceptional service

Required Qualifications

High school diploma or equivalent

At least 6 months of customer service work experience

Legal authorization to work permanently in the United States

Knowledge of relational databases, SSL, and / or servers

Typing speed of 30 WPM or higher

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Technical Support Specialist • Dorchester, Massachusetts, United States

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