Financial Counseling Rep I

Overview

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We combine the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing analytics, AI, intelligent automation, and workflow orchestration.

Role

R1 Financial Counseling Associate — you will be responsible for counseling uninsured and under-insured patients to obtain a paying funding source for their medical service(s). You will accurately and compassionately explain financial options and obligations during financial counseling sessions held directly with patients. The successful candidate will demonstrate excellent customer service, a commitment to assisting patients, and attention to detail.

What you'll do

• You will help patients navigate difficult times by reducing financial burdens related to their medical care.
• You may be exposed to illness and injuries; you may need to be up to date on vaccinations, pass a drug test, and pass a background check prior to hire.
• This is a fast-paced environment where you will communicate complex coverage enrollment information with patients and assist with their applications effectively and efficiently. R1 training and Financial Counseling leaders are available to help you succeed.
• R1 supports professional growth with a range of career and leadership development courses and programs.

Qualifications

Compensation and Benefits

For this US-based position, the base pay range is $17.80 - $24.73 per hour. Individual pay is determined by role, location, job-related skills, experience, and relevant education or training. We offer a competitive benefits package.

Additional Information

The healthcare system is evolving, and it's our responsibility to use shared expertise to adapt. On our growing team you'll find opportunities to learn, collaborate across groups, and explore new paths for your career. Our associates contribute, think boldly, and create meaningful work that benefits the communities we serve around the world. We are committed to equal employment opportunity. The Company's employment practices shall not be based on age, color, national origin, citizenship status, disability, medical condition, race, religion, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. We provide a workplace free from harassment based on these categories. If you require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA privacy notice : California resident job applicants can learn more about their privacy rights. To learn more, visit R1RCM.com. Visit us on Facebook.

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