Underwriting Technician Regional LeadNewAtlanta, Georgia, United States

Underwriting Technician Regional Lead

At-Bay is the world's first InsurSec provider designed from the ground up to help businesses tackle cyber risk head on. By combining industry-leading insurance with world-class cybersecurity technology, At-Bay offers end-to-end prevention and protection for the digital age. With 98% of cyber insurance claims in the past five years coming from small and mid-size businesses with revenue under $2B, providing an integrated solution to help manage risk is more critical than ever.

At-Bay combines world-class technology with industry-leading insurance to help clients meet risk head-on. Partnering with brokers and business owners alike, we provide modern insurance products and active risk monitoring services for companies of every size and in every industry. Our team boasts many backgrounds and skills, from analysts and developers to designers and underwriters, and everything in between all working together to redefine what it means to be an insurance company.

We're proud to be a diverse company and to have expertise from multiple industries driving our culture. At-Bay is expanding rapidly, and as we grow, we're prioritizing inclusive hiring practices and supportive team environments. We're committed to building a company culture where people of all identities and backgrounds are empowered to thrive, develop their career, and bring their full self to work.

Role Overview

We are seeking an Underwriting Technician Regional Lead to oversee our Midwest and West Coast underwriting teams. This is a career-elevating opportunity that combines hands-on underwriting expertise with team leadership, perfect for someone ready to take a strategic step forward in their insurance career. This role will drive team performance to achieve target renewal metrics while maintaining close connection to the day-to-day underwriting work and fostering a collaborative team environment.

Responsibilities

• Manage and develop a team of Underwriting Technicians handling renewal accounts across Midwest and West Coast regions, including training on new strategies and guidelines, performance management, and work distribution optimization.
• Assisting in developing talent, recruiting for open roles, and raising underperformance.
• Drive individual production and team delivery against new & renewal business targets, as well as service level agreement achievement, using a data-driven approach.
• Act as an escalation point for team members, underwriters, and other stakeholders in the organization, providing guidance and resolution for complex situations.
• Partner cross-functionally (e.g., with underwriting leadership, insurance leadership, etc.) to ensure smooth delivery of new processes, technology, products, and other initiatives into day-to-day operations.
• Consistently evaluate current-state for potential areas of improvement aimed at increasing efficiency and quality across the regional teams.
• Assist regional underwriters in broker relationship development through in-person and virtual marketing events (not including general broker visits).
• Represent underwriting operations on various company-wide projects.

Attributes and Qualifications

What You'll Get