A company is looking for a Bilingual Customer Service Representative.
Key Responsibilities
Receive and respond to incoming customer inquiries regarding orders, billing, and technical support
Resolve customer issues by identifying root causes and utilizing available resources
Build positive relationships with customers and maintain knowledge of products and services
Required Qualifications
High School Diploma
Basic customer service and phone handling experience
Familiarity with basic computer applications and data entry
Ability to adapt to a demanding environment with shifting priorities
Commitment to maintaining confidentiality and professionalism
Bilingual Customer Service Representative • Spokane, Washington, United States