Director of Restaurants - The Cosmopolitan

The Show Comes Alive At MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Director of Restaurants supports the Property VP of Food & Beverage by providing leadership and strategic direction for their assigned restaurant venues and teams, in alignment with the MGM brand. They are responsible for guiding the restaurant management teams to achieve operational and financial objectives, overseeing staff performance, scheduling, and training, maintaining facilities to meet MGM Resorts service standards, and ensuring an exceptional dining experience with high levels of customer satisfaction. The day-to-day includes overseeing assigned venue restaurant leadership, including establishment and achievement of profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion; overseeing the implementation and execution of policies, operating procedures and training programs, directives, menus, work schedules, rules and regulations for the restaurant staff; interviewing, selecting, training, supervising, counseling and coaching restaurant staff for the efficient operation of the outlet. Driving employee engagement through coaching, training, and development; regularly reviewing and evaluating the degree of customer satisfaction of their assigned outlets, to recommend and provide feedback on new operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such change; utilizing resources provided by COE's to manage sales, drive profits, manage labor, and control expenses.

The ideal candidate will have a bachelor's degree preferred and 4+ years of prior relevant experience, including experience in a similar resort setting. They will possess thorough knowledge of all aspects of food and beverage, including concept planning, production, presentation, service, and controls. The candidate will have the ability to develop and maintain effective operational processes to achieve maximum efficiency while ensuring adherence to established guest service standards across multiple restaurant concepts. They will be skilled at actively influencing and driving collaboration with individuals or groups at various levels within and outside the organization. Additionally, they will provide strong leadership and direction, contributing to the success of each restaurant by engaging, developing, and mentoring individuals and teams.

The perks and benefits include wellness incentive programs to help you stay healthy physically and mentally; access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more; free meals in our employee dining room; free parking on and off shift; health & income protection benefits (for eligible employees); professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.