Technical Services Engineer - (Paper Industry)

Technical Services Engineer - (Paper Industry)

This role is remote but requires you to reside in North Carolina or be willing to relocate to North Carolina.

Base pay range : $90,000.00 / yr - $125,000.00 / yr

Overview : We're a leading industrial solutions provider supporting the pulp & paper industry with cutting-edge roll covers, bowed rolls, and machine optimization technologies. Our mission is to help mills run smarter, safer, and more efficiently—reducing downtime, improving machine performance, and delivering long-term value to our customers.

What You Will Do (Responsibilities)

• Conduct paper machine audits, shutdown inspections, and service calls in close cooperation with the Application Sales Engineer.
• Provide technical troubleshooting for roll-related challenges, identifying and implementing solutions.
• Conduct nip impressions and press optimization studies to improve machine productivity and efficiency.
• Support mills in setting up preventive maintenance programs and proper roll-keeping records.
• Monitor key operating parameters (e.g., cooling water, roll temperatures) to identify potential issues early.
• Build and maintain detailed customer databases for roll cover, bowed roll, and mechanical specifications.
• Search for and recommend new cover and bowed roll applications to improve mill performance.
• Prepare and share detailed visit reports and communicate opportunities or competitive insights with the Application Sales Engineer and leadership.
• Relieve the Application Sales Engineer during vacations and contribute to regional sales efforts when needed.
• Manage an expense budget in line with company policies.

What You Bring (Qualifications)

Why join us?

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