Talent.com
Senior Director of Application Support

Senior Director of Application Support

VirtualVocationsNorth Las Vegas, Nevada, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Senior Director of Application Support to lead global support operations for their ERP SaaS platform.

Key Responsibilities

Oversee day-to-day operations, incident response, customer escalations, and SLAs for the application support function

Build and manage a high-performing team of support managers, engineers, and analysts

Develop operational standards, KPIs, and performance metrics while driving root cause analysis for recurring issues

Required Qualifications

Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred)

15+ years of experience in technical or application support roles, with at least 8+ years in leadership

Experience managing support operations for a cloud-based ERP or enterprise SaaS platform

Strong familiarity with ITSM frameworks and tools

PMP, ITIL, or relevant certifications preferred

serp_jobs.job_alerts.create_a_job

Application Support • North Las Vegas, Nevada, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Chaplain

Chaplain

U.S. NavyThe Lakes, NV, United States
serp_jobs.job_card.full_time +1
To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.As a Navy Chaplain, you will be the voice of encouragement, reason and hope to thousands of Sailors and Marines,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Application Support Engineer

Application Support Engineer

VirtualVocationsLas Vegas, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for an Application Support Engineer to join their Shared Services Technology team in a remote capacity. Key Responsibilities Own the design, development, implementation, asses...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Solutions Engineering

Director of Solutions Engineering

VirtualVocationsNorth Las Vegas, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Solutions Engineering to lead and scale their pre-sales engineering function.Key Responsibilities Build and scale the Solutions Engineering team, ensuring t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Director of Integrated Solutions

Senior Director of Integrated Solutions

VirtualVocationsNorth Las Vegas, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director Integrated Solutions & Sales Engineering.Key Responsibilities Lead solution design and executive presentations for strategic clients, establishing metho...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Information Technology Professional

Information Technology Professional

U.S. NavyThe Lakes, NV, United States
serp_jobs.job_card.full_time +1
To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Director of Process Improvement

Senior Director of Process Improvement

VirtualVocationsNorth Las Vegas, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director, Process Oversight & Improvement.Key Responsibilities Lead process oversight projects and implement best practice methodologies for process improvements...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Director of Cloud Engineering

Director of Cloud Engineering

VirtualVocationsLas Vegas, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Director, Cloud Delivery Platform.Key Responsibilities Define and execute the platform engineering vision, transitioning to an automated Infrastructure as Code (IaC) mo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior Epic Applications Analyst

Senior Epic Applications Analyst

VirtualVocationsHenderson, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Epic Therapy Applications Analyst in the Information Technology field.Key Responsibilities Lead and provide subject matter expertise for content issues and solut...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Director of Platform Operations

Director of Platform Operations

VirtualVocationsLas Vegas, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Platform Operations - Infrastructure.Responsibilities Lead global operations for core infrastructure platforms, ensuring performance, reliability, and secur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Director of Application Development

Director of Application Development

VirtualVocationsLas Vegas, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Application Development (Remote).Key Responsibilities Lead and manage application development teams, providing guidance and mentorship for successful projec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Director of Operational Support

Director of Operational Support

VirtualVocationsNorth Las Vegas, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Operational Support.Key Responsibilities Lead a team of functional group leaders to optimize service execution and operational excellence Foster a customer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Advanced Delivery Architect

Senior Advanced Delivery Architect

VirtualVocationsLas Vegas, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Advanced Delivery Architect (East).Key Responsibilities Lead and deliver Advanced Services engagements to drive customer adoption and ROI Advise customers on cl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Senior Integration Solutions Manager

Senior Integration Solutions Manager

VirtualVocationsLas Vegas, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Sr Integration Solutions Manager.Key Responsibilities Lead the planning, design, and execution of technical integrations across various partners and platforms Develop ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Director of Process Improvement

Director of Process Improvement

VirtualVocationsLas Vegas, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Director, Process Owner.Key Responsibilities Support strategy for complex business transformational priorities Provide oversight for execution of complex business case...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Director of Release Management

Director of Release Management

VirtualVocationsHenderson, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Director, Release Management.Key Responsibilities Maintain and improve enterprise-wide release and deployment management processes Lead and mentor a team of release ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Senior Director of Product Management

Senior Director of Product Management

VirtualVocationsHenderson, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Director, Product Management to enhance customer experience strategies and lead product innovation. Key Responsibilities Develop and execute product strategies th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Application Support Analyst

Senior Application Support Analyst

VirtualVocationsHenderson, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Application Support Analyst.Key Responsibilities Lead product demonstrations and solution presentations for clients Collaborate with clients to gather and analy...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Application Support Engineer

Senior Application Support Engineer

VirtualVocationsHenderson, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Application Support Engineer.Key Responsibilities Resolve escalated application issues and serve as a Subject Matter Expert (SME) for complex incidents Particip...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30