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IT Support Technician

IT Support Technician

Trinity Global ConsultingSpringfield, VA, US
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Duties May Include :

  • Provide technical support for software and hardware issues
  • Install and configure software and hardware systems
  • Maintain IT infrastructure and network systems
  • Provide user support and troubleshooting assistance
  • Support system administration and maintenance activities
  • Document technical procedures and support activities

Requirements

Required Qualifications :

  • 4-7 years of experience in IT support or technical support
  • Bachelor's degree in Information technology, computer science or computer engineering
  • Experience with software and hardware installation and configuration
  • Knowledge of network systems and IT infrastructure
  • Strong troubleshooting and problem-solving skills

    • Desired Qualifications :

  • Experience with cloud-based systems and services
  • Knowledge of cybersecurity principles and practices
  • Understanding of enterprise IT management tools

    • Benefits

    At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes :

  • Medical, Dental & Vision Coverage – Full coverage for employees and family through CareFirst and VSP.
  • Paid Time Off – Minimum of 2 weeks PTO in accordance with contract requirements.
  • Paid Holidays – 11 federal holidays observed annually.
  • Disability & Life Insurance – Short-term / long-term disability, life insurance, and AD&D coverage included.
  • 401(k) Retirement Plan – Competitive plan managed through Ameritas .
  • Professional Training – Formal training provided as required, with additional learning opportunities based on role.
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    It Support Technician • Springfield, VA, US