RETAIL SALES ASSOCIATE

Retail Sales Associate

The purpose of this position is to provide exceptional customer service, assisting with product inquiries, and driving sales in a retail environment.

Essential Functions

• Customer Service : Greet customers warmly, assist them in finding products, and address their inquiries to enhance their shopping experience. Build rapport with customers to encourage repeat business.
• Sales Transactions : Process sales transactions accurately using the point-of-sale (POS) system, handle cash and credit transactions, and manage returns and exchanges.
• Product Knowledge : Maintain a thorough understanding of the store's products, including features, benefits, and pricing, to effectively inform and assist customers.
• Inventory Management : Assist in managing inventory levels by restocking shelves, conducting stock checks, and reporting low stock levels to management.
• Visual Merchandising : Help maintain the store's visual presentation by organizing merchandise displays according to company guidelines and ensuring the store is clean and inviting.
• Team Collaboration : Work collaboratively with team members to achieve sales targets and contribute to a positive team environment.

Communication Skills : Strong verbal communication skills to interact effectively with customers and team members.

Customer Service Orientation : A friendly and approachable demeanor with a genuine interest in helping customers.

Sales Skills : Ability to utilize effective sales techniques, including upselling and cross-selling.

Organizational Skills : Good time management and organizational skills to handle multiple tasks efficiently.

Flexibility : Willingness to work a flexible schedule, including evenings, weekends, and holidays.

Level of Supervision : None

Travel Required : No

Required Education

Required Experience

Physical Requirements

Eligibility Qualifications

Work Environment

Environmental Factors

Expected Hours of Work

Monday Sunday, open availability, which include evenings, weekends, and holidays.

The U.S. Space & Rocket Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, or veteran status.

Duties and Responsibilities May Change with or without Notice

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.