Akraya, Inc. is hiring : Web Content Specialist / Web Content Writer IV : 25-06320

Overview Web Content Specialist / Web Content Writer IV : 25-06320

Primary Skills : Content Design / UX Writing - Expert, Storytelling & Messaging - Advanced, Content Strategy - Expert, Multi-channel Marketing Content - Intermediate

Duration : 9 Months (Possible Extension)

Contract Type : W2 Only

Location : Mountain View, CA

Pay Rate : $95-100 / hr on W2 basis

Job Summary We are seeking a mid-to-senior level Content Designer who can balance storytelling, UX writing, and marketing content creation in a cross-functional, highly collaborative environment. You will partner with marketing stakeholders and visual designers to craft benefit-driven storytelling that helps customers and prospects make confident decisions. Collaborate closely with designers, content strategists, product managers, marketers, and researchers, valuing diverse insights.

Responsibilities Transform complex financial concepts into conversational, approachable language.

Design and deliver content for web experiences, landing pages, emails, in-product messages, microcopy, and other marketing deliverables.

Guide partners on QuickBooks’ voice and tone system through examples, training, and content reviews.

Contribute constructively to design reviews, offering feedback and soliciting input to improve customer experiences.

Develop and defend a strong point of view based on expertise, customer data, and industry insights.

Explore multiple creative approaches, narrowing down to the best options through experimentation and research.

Manage multiple projects at once, communicating clearly to set expectations and meet deadlines.

Qualifications 5+ years of experience in content design, content strategy, UX writing, or a related field.

Bachelor’s degree in English, Journalism, Human-Computer Interaction Design, or a relevant discipline (Master’s preferred but not required).

Strong storytelling and design skills, with a portfolio that demonstrates craft and collaborative process.

Knowledge of design principles and methods, with the ability to apply them to content experiences.

Industry Experience Experience bridging marketing storytelling (campaigns, landing pages, emails) with product content design / UX writing (in-product messages).

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