Assistant Store Manager

Assistant Store Manager

Standard Operating Hours : 8am to 7pmWill work between multiple stores in the district.

Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.

Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.

Benefits We Offer You

A work / life balance that includes daytime hours with the potential for Sundays off (dependent on location)

Outstanding company culture with growthopportunities throughout the U.S.

Competitive starting pay.

Paid Time Off accrued throughout the year, increasing with years of service.

Generous 401(k) match with Traditional and / or ROTH choices.

Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.

EXTRAHealthy Wellness Program with rewards to ward your medical premium.

BenefitHubdiscounts : apparel, auto, electronics, entertainment, pets, travel, etc.

Your Responsibilities

• Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
• Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
• Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.
• Perform daily site safety inspections, including lock checks.
• Address and resolve customer concerns related to billing, security, auctions, and proper site usage.
• Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
• Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.
• Perform additional duties as assigned.

Your Qualifications

Work Environment & Physical Requirements

Find additional career opportunities at careers.extraspace.com

If you have experience in any of the following types of jobs, we encourage you to apply : Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier / Sales, Sales Specialist, etc.

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