Senior Desktop Engineer

Job DescriptionJob Description

PURPOSE

The Senior Desktop Engineer role will be responsible for the day-to-day management and support of SMC's physical

endpoints. This role will involve working with other IT teams to efficiently manage the full range of physical computers

& mobile devices at SMC. The senior desktop engineer uses a collection of management tools to ensure these

computers are fully updated and patched. The Senior Desktop Engineer ensures SMC's computers is running and

available, delivering a reliable and effective end-user experience.

ESSENTIAL DUTIES

❑ Provides support for current and future desktops, laptops and mobile devices

❑ Serve as a point of escalation for end point compute environment (physical computers and mobile devices)

❑ Lead regular patching and upgrading SMC’s computers and mobile devices using device management tools to

deliver packaging software packages & updates

❑ Follow SMC IT security policies, procedures and, established standards

❑ Adhere to SMC’s IT change control (enablement) process

❑ Lead continuous improvement efforts around the end point management and support processes

❑ Lead the discovery of metrics to report on end point compute environment performance and effectiveness

❑ Work with the Infrastructure and Operations teams supporting initiatives to automate processes

❑ All other duties as assigned

Company DescriptionSMC Corporation of America is a part of a global organization that supports our customers in every industrialized country and is the U.S. subsidiary of SMC Corporation based in Japan. Since its establishment, SMC has been a leader in pneumatic technology, providing the various industries with technology and products to support automation based on the guiding principle of “contributing to automation labor savings in industry.” Over the past 50+ years, SMC's products have become established as a recognized international brand through sales, technical, supply and after sale services in world markets. Sales have grown to achieve a 30% global market share.

Subsidiaries and joint ventures have been setup in a total of 53 countries. Production facilities are located in 30 countries. In addition, a sales network extends throughout 83 countries, with local services in 500 locations. SMC offers technology accumulated through the years, engineers that bring it to life in new products, production capacity which can deliver a variety of products in a short time, and an extensive sales network in the U.S. and throughout the world.

With its goal of ever more advanced automation, and using its many achievements as a base, SMC is developing high-quality, highly reliable products to contribute to automation in industry, as well as in familiar areas of everyday life.Company DescriptionSMC Corporation of America is a part of a global organization that supports our customers in every industrialized country and is the U.S. subsidiary of SMC Corporation based in Japan. Since its establishment, SMC has been a leader in pneumatic technology, providing the various industries with technology and products to support automation based on the guiding principle of “contributing to automation labor savings in industry.” Over the past 50+ years, SMC's products have become established as a recognized international brand through sales, technical, supply and after sale services in world markets. Sales have grown to achieve a 30% global market share.\r\n\r\nSubsidiaries and joint ventures have been setup in a total of 53 countries. Production facilities are located in 30 countries. In addition, a sales network extends throughout 83 countries, with local services in 500 locations. SMC offers technology accumulated through the years, engineers that bring it to life in new products, production capacity which can deliver a variety of products in a short time, and an extensive sales network in the U.S. and throughout the world.\r\n\r\nWith its goal of ever more advanced automation, and using its many achievements as a base, SMC is developing high-quality, highly reliable products to contribute to automation in industry, as well as in familiar areas of everyday life.