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Senior Director, Automation and AI

Senior Director, Automation and AI

AAA Life Insurance CompanyBoston, MA, US
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Senior Director Of Automation And Artificial Intelligence

We need an ambitious, strategic leader to become the Senior Director of Automation and Artificial Intelligence at AAA Life and drive the biggest change in the company's history.

The Opportunity

AAA Life has the unique ability to access tens of millions of existing AAA customers.

We have embarked on a mission to double in size - Becoming one of the largest providers in the US.

Responsibilities

Rewrite the Future of AAA LifeOr Be Consumed by It. This is not a theoretical exercise, or a purely advisory position. Yours will be a hands-on keyboard role that will transform how we do business. We cannot support our intended growth without implanting AI models that do real work at the core of our operations, reshaping the backbone of our company.

You will be required to design, train and deploy these models. These projects are expected to deliver multi-million dollar returns to AAA life. Our needs are production-ready systems that analyze risk, optimize workflows, predict customer needs, and drive decision-making at scale.

You will navigate the ethical, operational, and financial risks of AI implementation, ensuring that every model delivers measurable value. As Senior Director of Automation and AI, you will lead a team of lean 6 sigma black belts and technical experts to drive this transformation. The entire organization is behind this change, but that doesn't mean it will be smooth. You will need to communicate your solutions to deeply entrenched experts who have been doing things the same way for decadesearning their trust and challenging their assumptions. And when the dust settles, the work you do here won't just be rememberedit will be woven into the foundation of how this company operates for years to come.

Qualifications

The Culture at AAA Life

We believe the job of an insurance company is to do good. Our mission is to help our members during what is often the hardest times in their lives. We pick up the phone from those who have lost loved ones and offer our genuine support. That is why we will always put human connection at the heart of what we do - always being there to talk to our members person to person. We believe the job of an insurance company is to pay out. That is what insurance is for. Most of our members have real life policies - policies that bring peace of mind during life, and genuine support in the event of death. We are not here to chase the super-rich with annuities and wealth management products.

AAA has been one of the most trusted names in America because it believes in providing the services that working class Americans need.

The next phase - Our mission is to provide those services for as many people as we can. To achieve that we need to evolve. We need to boldly embrace innovation and technology. Your leadership will help us deliver on our mission together and achieve our transformation. At AAA Life, empathy and progress go hand in hand, creating a culture where bright ideas flourish and meaningful impact grows. If you're drawn to an environment that values purpose as much as potential, we invite you to join us. Because here, being there for people isn't just a promiseit's our driving force.

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Director Automation • Boston, MA, US

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