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Utilities Industry Consultant / CIS Transformation

Utilities Industry Consultant / CIS Transformation

AccentureColumbus, OH, US
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Overview

Utilities Industry Consultant / CIS Transformation – Accenture

Join to apply for the Utilities Industry Consultant / CIS Transformation role at Accenture

Within Accenture's Utilities (Energy Retail and Customer Experience) Practice, we use deep industry expertise in digital customer engagement and operations, connected energy services and customer platforms to help retail energy and utility providers with cost effectiveness, revenue assurance / extension and customer satisfaction and loyalty. In Strategy & Consulting , we work with C-suite executives, leaders and boards of the world's leading organizations, helping them reinvent every part of their enterprise to drive growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable stakeholder value, and set a new performance frontier. Our services are supported by technology, data, analytics, AI, change management, talent and sustainability capabilities to transform faster and become more resilient.

Benefits of Working at Accenture :

  • Impactful Projects with Leading Clients : Opportunity to partner with top-tier clients in the CNR Industry on transformative projects.
  • Collaborative Work Culture : A dynamic and collaborative environment that values professional growth and development.
  • Competitive Compensation and Benefits : A rewarding compensation package, including extensive benefits.

Key Responsibilities :

  • Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
  • Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
  • Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
  • Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
  • Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture's Utilities practice in sales pursuits.
  • Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
  • Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work environment.

    • Location and Hiring Notes : We are open to hiring in most major cities in the US that are near to an Accenture corporate office.

    What You Need to Succeed :

  • Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery.
  • Minimum of 2 years of functional experience with either an SAP or Oracle platform.
  • Expertise in Meter to Cash operations, functions, and technologies.
  • Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements).
  • Bachelor's degree or equivalent work experience.
  • Ability to travel as needed.

    • Bonus Points If :

  • You have at least 2 years of experience in an advisory or consulting role.

    • Professional Skill Requirements :

  • You improvise and adapt to lead clients and teams through change and ambiguity.
  • You've gained the trust of your clients and partnered with them to design business processes, lead design thinking workshops, develop business cases, deliver agile projects, develop new operating models, manage talent and change, and co-create intellectual property.

    • Compensation at Accenture varies depending on a wide array of factors, including location, role, skill set, and experience. The following salary ranges are indicative for roles hired in select US locations :

  • California $63,800 to $205,800
  • Colorado $63,800 to $177,800
  • District of Columbia $68,000 to $189,300
  • Illinois $59,100 to $177,800
  • Minnesota $63,800 to $177,800
  • Maryland $63,800 to $177,800
  • New York / New Jersey $59,100 to $205,800
  • Washington $68,000 to $189,300

    • EEO and Accommodation statements and related policies are provided as part of Accenture's employment information.

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    Transformation • Columbus, OH, US

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