Talent.com
Senior Manager, Fulfillment Learning & Development

Senior Manager, Fulfillment Learning & Development

FlexportSan Bernardino, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

About Flexport :

At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Senior Manager, Fulfillment Learning & Development

At Flexport, we're transforming global logistics — and that transformation starts on the warehouse floor. As Senior Manager, Fulfillment Learning & Development , you'll architect the programs that shape the knowledge, safety, and skills of thousands of associates across our fulfillment network.

This role is foundational to our strategy of building a world-class operations team. You'll design, deploy, and scale best-in-class onboarding, training, safety, and development mechanisms — from Day 1 through long-term career growth. Your work will ensure every associate and frontline leader is equipped to execute safely, consistently, and with operational excellence.

What You'll Own 🚀 End-to-End Onboarding & Training

  • Launch a best-in-class Day 1 New Hire Orientation , building a consistent foundation across all sites.
  • Create a progressive Day 1–30 training schedule aligned to site readiness, role complexity, and productivity milestones.
  • Build and scale a Train-the-Trainer and Ambassador Program to drive peer mentorship, skills transfer, and cultural onboarding.

🦺 Safety, Compliance & Process Audits

  • Standardize and maintain all safety training content and certifications (PIT, OSHA, ergonomics, etc.).
  • Design and implement audit mechanisms (e.g., polybag compliance, receive audits, pick / pack quality).
  • Collaborate with site and network safety teams to embed a proactive safety culture and drive compliance ownership.
  • 📘 Knowledge & SOP Management

  • Own and scale Flexport's Confluence-based knowledge library , including training guides, process videos, and role-specific SOPs.
  • Build a dynamic Critical Roles Matrix that maps required skills, certifications, and cross-training pathways by site and role.
  • Create and govern Manager Standard Work checklists to ensure leadership consistency in daily execution.
  • 📊 Learning Systems & Capability Development

  • Own the Learning Management System (LMS) and ensure accurate tracking of certifications, completions, and training history.
  • Develop Tier III Development Mechanisms that prepare high-performing associates for leadership pipelines.
  • Analyze data and performance trends to optimize learning velocity, identify bottlenecks, and improve program ROI.
  • ⚙️ Tools, Tech & Mechanism Implementation

  • Act as the business owner for L&D tools, including LMS, mobile onboarding experiences, and digital training delivery.
  • Partner with Product, IT, and Ops Excellence to launch tech-enabled learning solutions (e.g., videos, QR-coded SOPs, interactive tools).
  • Pilot new formats such as gamified assessments , just-in-time microlearning , or video walkthroughs at stations
  • What You Bring

  • 8–10+ years of experience in Learning & Development, Operational Training, or Workforce Capability within fulfillment, logistics, or manufacturing environments.
  • Deep experience building and scaling training programs for large, distributed hourly and frontline populations.
  • Familiarity with safety programs (OSHA, PIT), audit mechanisms, and compliance training.
  • Experience designing and managing content libraries and knowledge systems (Confluence, SharePoint, or similar).
  • Expert-level project management and cross-functional leadership.
  • Bachelor's degree required; Master's preferred.
  • Bonus : Lean Six Sigma training, adult learning certification, or safety compliance credentials.

    #onsite

    The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.

    The US base salary range for this position (this does not include bonus, equity and benefits) :

    $140,800—$170,000 USD

    Commitment to Equal Opportunity

    At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

    Global Data Privacy Notice for Job Candidates and Applicants

    Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com / privacy for additional information.

    serp_jobs.job_alerts.create_a_job

    Manager Learning Development • San Bernardino, CA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Travel Rehabilitation Physical Therapist

    Travel Rehabilitation Physical Therapist

    Coast Medical ServiceBig Bear Lake, CA, US
    serp_jobs.job_card.full_time
    Coast Medical Service is seeking a travel Physical Therapist for a travel job in Big Bear Lake, California.Job Description & Requirements. Coast Medical Service is a nationwide travel nursing &a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Rehabilitation Physical Therapist

    Travel Rehabilitation Physical Therapist

    PRIDE HealthBig Bear Lake, CA, US
    serp_jobs.job_card.full_time
    PRIDE Health is seeking a travel Physical Therapist for a travel job in Big Bear Lake, California.Job Description & Requirements. A Physical Therapist (PT) assesses and develops treatment plans ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Learning and Development Director

    Learning and Development Director

    VirtualVocationsMoreno Valley, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Learning and Development Director.Key Responsibilities Develop and implement a comprehensive learning strategy and curriculum aligned with business goals Lead the desi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Senior Business Development Manager

    Senior Business Development Manager

    VirtualVocationsRiverside, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Business Development Manager, Transportation & Mobility.Key Responsibilities Drive commercial growth across target verticals including enterprises, universities,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Manager, Fulfillment Learning & Development

    Senior Manager, Fulfillment Learning & Development

    FlexportSan Bernardino, CA, US
    serp_jobs.job_card.full_time
    Senior Manager, Fulfillment Learning & Development.At Flexport, we believe global trade can move the human race forward.That's why it's our mission to make global commerce so easy there will be mor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Rehabilitation Physical Therapist

    Travel Rehabilitation Physical Therapist

    Aequor AlliedBig Bear Lake, CA, US
    serp_jobs.job_card.full_time
    Aequor Allied is seeking a travel Physical Therapist for a travel job in Big Bear Lake, California.Job Description & Requirements. Pay package is based on 10 hour shifts and 40 hours per week (s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Special Education Aide - Immediate Start

    Special Education Aide - Immediate Start

    Zen EducateRunning Springs, CA, United States
    serp_jobs.job_card.full_time
    Limited Positions - Now hiring for the 2025–2026 school year.Your Opportunity to Make a Difference and Inspire Starts Now. We’re hiring paraprofessionals and classroom support staff for immediate hi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Manager of Completion

    Senior Manager of Completion

    VirtualVocationsSan Bernardino, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Completion Senior Manager - Level 6.Key Responsibilities Lead a team of over 100 employees, focusing on culture, safety, quality, cost, and schedule obligations Overse...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Senior Manager of Transformation

    Senior Manager of Transformation

    VirtualVocationsCorona, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Manager, Transformation.Key Responsibilities Lead complex automation and AI initiatives to enhance operational performance Manage transitions of operational pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Senior Director of Product Training

    Senior Director of Product Training

    VirtualVocationsOntario, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Director of Product Training and Education.Key Responsibilities Define and execute the strategic vision for the Product Training & Education team Lead and devel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Travel Rehabilitation Physical Therapist

    Travel Rehabilitation Physical Therapist

    Skyline Med Staff AlliedBig Bear Lake, CA, US
    serp_jobs.job_card.full_time
    Skyline Med Staff Allied is seeking a travel Physical Therapist for a travel job in Big Bear Lake, California.Job Description & Requirements. Join the Top- Rated Travel Healthcare Team!.Skyline ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Director, Learning & Development

    Director, Learning & Development

    Symple LendingIrvine, CA, US
    serp_jobs.job_card.full_time
    Director Of Learning & Development.Symple Lending is an innovative fintech company committed to revolutionizing the lending industry. Our mission is to provide seamless, efficient, and accessible le...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Mental Health Therapist (LMFT, LCSW, LPCC) - Mt Baldy, CA

    Licensed Mental Health Therapist (LMFT, LCSW, LPCC) - Mt Baldy, CA

    LifeStance HealthMount Baldy, CA, US
    serp_jobs.job_card.full_time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapist

    Travel Physical Therapist

    LanceSoftBig Bear Lake, CA, US
    serp_jobs.job_card.permanent
    LanceSoft is seeking a travel Physical Therapist for a travel job in Big Bear Lake, California.Job Description & Requirements. New Grads can apply / / / BLS Required / / Active PT license in CA.F3A...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Remote Finance Director - AI Trainer

    Remote Finance Director - AI Trainer

    Data AnnotationHemet, California
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Rehabilitation Physical Therapist

    Travel Rehabilitation Physical Therapist

    Synergy Medical StaffingBig Bear Lake, CA, US
    serp_jobs.job_card.permanent
    Synergy Medical Staffing is seeking a travel Physical Therapist for a travel job in Big Bear Lake, California.Job Description & Requirements. Location : Big Bear Lake, California.Shift : 10 Hrs, 0...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    GTM Operations Senior Manager

    GTM Operations Senior Manager

    VirtualVocationsMoreno Valley, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a GTM Operations Sr Manager to optimize the operational foundation for its go-to-market team.Key Responsibilities Manage the process for setting, tracking, and reporting ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Travel Rehabilitation Physical Therapist

    Travel Rehabilitation Physical Therapist

    Stability HealthcareBig Bear Lake, CA, US
    serp_jobs.job_card.full_time
    Stability Healthcare is seeking a travel Physical Therapist for a travel job in Big Bear Lake, California.Job Description & Requirements. Stability Healthcare is looking for a Physical Therapist...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Teacher Aide - Immediate Start

    Teacher Aide - Immediate Start

    Zen EducateLytle Creek, CA, United States
    serp_jobs.job_card.full_time
    Get Set for the 2025-2026 School Year!.Step into full-time paraprofessional and classroom aide roles and support students with special needs in real classroom settings. You'll grow your skills, gain...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Senior Account Delivery Manager

    Senior Account Delivery Manager

    VirtualVocationsSan Bernardino, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sr Manager Account Delivery.Key Responsibilities Manage the delivery of assigned client accounts, ensuring service levels are met or exceeded Collaborate with Account ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day