Customer Service Assistant Manager

JOB DESCRIPTION

Summary :

Play a key leadership role in driving exceptional customer experiences. As the Customer Service Assistant Manager , you'll help oversee daily operations, streamline workflows, and support a high-performing team. You'll be instrumental in managing the full order process, resolving service challenges, and fostering a collaborative, customer-focused environment.

Minimum Requirements :

• Bachelor's degree in business or equivalent experience.
• 5-7 years of customer service experience, with 1-3 years in a supervisory or management role.
• Requires flexible availability to support critical operations as needed, including outside regular working hours.

Physical Requirements :

Essential Functions :

Who We Are :

Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.

Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.

What We Offer :

We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

"In order to be the best, we must hire the best."