Housing Specialist

POSITION : Housing Specialist

LOCATION : San Francisco, CA

STATUS : Full Time, Permanent

Responsibilities

Report directly to the Property Manager.

Serve as a key contact during initial move-in and / or relocation of units after move-in for a supportive housing facility.

Work to achieve occupancy goals established for the property and maintain the highest possible occupancy levels.

Communicate effectively with residents / applicants, staff, visitors, and other stakeholders.

Provide flexible on-site office hours for initial lease-up, complete screenings, site / unit tours, unit selection, and orientation appointments on a flexible schedule to fill vacancies.

Collaborate and follow up with key partners and referring agencies to ensure consistent engagement during initial move-in, unit transfers, and the move-out process to permanent housing.

Compile and process information from key partners and residents / applicants to ensure all functions are completed in a timely manner.

Compile, verify, and certify applicant / resident files to ensure compliance with regulatory requirements, funder selection criteria, applicable laws, state and local ordinances, and Fair Housing Standards.

Qualifications

MUST : High school diploma or equivalent.

2 5 years of experience in apartment leasing, affordable housing, and / or supportive housing, or the equivalent industry-related occupancy & eligibility designations.

Tax Credit, HUD, or Permanent Supportive Housing (PSH) experience required.

Ability to work flexible hours, including weekends and evenings, if and when required.

Knowledge of supportive housing, interim housing, or Housing First models.

Basic knowledge of Microsoft Office.

Excellent interpersonal, organizational, and communication skills; strong customer focus; respect for confidentiality; ability to work with diverse populations, including persons with various disabilities, and maintain professionalism in a fast-paced environment.

A valid California driver's license, proof of current insurance meeting or exceeding state requirements, vehicle registration, a clean DMV record (less than 4 points), and reliable transportation.