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Medical Receptionist
Medical ReceptionistEvolve Chiropractic & Wellness • Boston, MA, US
Medical Receptionist

Medical Receptionist

Evolve Chiropractic & Wellness • Boston, MA, US
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Job Description

Job Description

Front Desk Medical Receptionist

Location : Boston, MA (Fenway)

Company : Evolve Chiropractic & Wellness

Website : www.evolve-chiro.com

Job Type : Full-Time (40 hours / week) or Part-Time

WHO WE ARE

At Evolve Chiropractic & Wellness , we deliver personalized, high-quality care that puts the patient first. Our multidisciplinary practice combines chiropractic care, physical rehab, and cutting-edge technologies to help patients recover and thrive.

We prioritize quality over quantity , allowing our providers and team to have more meaningful one-on-one time with each patient. Located in the vibrant Fenway neighborhood of Bostonjust steps from Berklee College of Music, Northeastern University, and morewe treat a diverse caseload including student desktop workers, sports injuries, musicians, and automotive-related injuries.

We are guided by our core EVOLVE values :

  • Excellence Strive for clinical and service excellence
  • Valuable Provide meaningful, impactful care
  • Optimistic Bring positive energy and outlook
  • Learning Commit to ongoing growth
  • Venerable Operate with integrity and professionalism
  • Exquisite Pay attention to the small details that create a memorable experience

ABOUT THE ROLE : Front Desk Medical Receptionist

Were seeking a professional, friendly, and detail-oriented Front Desk Medical Receptionist to join our team. As the first point of contact, you'll help create a positive and welcoming experience for every patient.

This role is ideal for someone who thrives in a healthcare setting , values customer service , and enjoys supporting a clinical team in a collaborative, fast-paced environment.

Key Responsibilities :

  • Warmly greet and check in patients
  • Collect and input patient information into our cloud-based EMR system
  • Assist with sending and collecting digital intake forms
  • Schedule and confirm appointments via phone, text, or email
  • Answer phones and manage communication with patients in a timely, professional manner
  • Verify insurance coverage and manage pre-authorizations, referrals, and clinical reviews
  • Process payments for co-pays, coinsurance, and uninsured visits
  • Coordinate with clinical staff to ensure smooth patient flow
  • Assist with maintaining a clean, organized, and welcoming front office space
  • Open and close the office as needed

    • Qualifications :

  • High school diploma or GED required
  • 1+ years of experience in medical reception or administration (preferred)
  • Experience with electronic health record systems (Genesis a plus)
  • Strong communication and interpersonal skills
  • Highly organized and detail-oriented
  • Able to multitask and prioritize in a busy environment
  • Fluency in English required; additional languages a plus

    • What You Bring :

  • Compassion and empathy for patients
  • A commitment to 5-star service
  • A team-first attitude and collaborative spirit
  • Appreciation for functional recovery and holistic care
  • Alignment with our EVOLVE values

    • Benefits :

  • 401(k) & matching
  • Health, dental, and life insurance
  • Disability insurance
  • Paid time off (PTO)
  • Employee assistance program
  • Employee discounts
  • Uniform allowance
  • Business casual dress code
  • Full training provided (EMR & clinic systems)

    • Bonus Opportunities :

  • Mentorship and leadership programs
  • Career advancement and development
  • Support to open your own successful chiropractic facility (for clinical track staff)

    • If youre passionate about wellness, love working with people, and want to be part of a caring, energetic team wed love to meet you.

    Check out office : www.evolve-chiro.com

    Or email your resume to : recruiting@evolve-chiropractic.com

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    Medical Receptionist • Boston, MA, US