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HO North American Digital Workplace Domain
HO North American Digital Workplace DomainAirbus Americas • Mobile, AL, US
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HO North American Digital Workplace Domain

HO North American Digital Workplace Domain

Airbus Americas • Mobile, AL, US
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Job Summary

The Head of Digital Workplace will be responsible for designing, implementing, and managing our digital workplace strategy. This role involves leading a team to drive continuous improvement in our digital tools and platforms, ensuring they align with business objectives and enhance the overall employee experience. You will work closely with other regional digital domains, European teams and external vendors to ensure our Digital workplace is reliable, secure, and scalable to meet our evolving business needs.

Primary Responsibilities

  • Strategy and Planning (15%) :

Develop and implement a digital workplace strategy that supports the company's business objectives in full alignment with the group strategy.

  • Digital Workplace Management (25%) :
  • Oversee and manage the entire digital workplace ecosystem from Google environment to end users devices and collaboration means.

  • Performance and Optimization : Monitor and optimize performance to ensure a smooth and efficient user experience.
  • Engage with employees at all levels to understand their needs and challenges, ensuring that digital workplace solutions meet their requirements and enhance their experience.
  • Management (15%) :
  • Oversee the planning, execution, and delivery of key digital workplace projects, ensuring they are completed on time, within budget, and to the required quality standards.

  • Lead a team of digital workplace specialists, fostering a culture of innovation, collaboration, and continuous improvement. Provide mentorship and guidance to team members, supporting their professional development and ensuring high levels of performance.
  • Stakeholder Engagement (20%) :
  • Build strong relationships with key stakeholders, both internally and externally, to drive the adoption and success of digital workplace initiatives.

  • Europe / Central relationship : Ensure full alignment with central stakeholders of each division to sustain daily operation, enable evolution of the regional infrastructure and contribute to local digital strategy.
  • Service providers Management : Manage relationships with external vendors to ensure quality of service and products.
  • Budget and Cost Management (15%) :
  • Develop and manage the digital infrastructure budget, optimizing costs without compromising quality.

    Education

  • Bachelor of Science degree in Information Technology or equivalent relevant experience in the field in lieu of degree.
  • ITIL Foundation.
  • Experience

  • Deep understanding of modern workplace technologies and trends, including cloud services, collaboration platforms, and digital asset management.
  • Excellent leadership and management skills, with the ability to inspire and motivate a team.
  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
  • Excellent communication and stakeholder management skills, with the ability to build effective relationships at all levels.
  • Minimum of 15+ years in Digital roles such as solution and infrastructure architecture, project management, business analysis, system design, software development.
  • Experience of Change Management where you have had to implement new practices within an organization.
  • Skills & Certifications

  • Project management certification e.g. PMP, SCM, or Safe.
  • ITIL certifications preferred.
  • Travel & Citizenship

  • Both domestic (within North America) and occasionally international to Europe.
  • Authorized to work in Canada / Authorized to work in the USA.
  • Equal Opportunity Statement

    All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Airbus provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

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    Digital Workplace • Mobile, AL, US

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