Food & Beverage General Manager

Food & Beverage General Manager

Pacifica Hotels is actively searching for a Food & Beverage General Manager to join the team at Jamaica Bay Inn, a Tapestry Collection by Hilton! The Food & Beverage General Manager is responsible for overseeing all food and beverage operations of the hotel including preparation, service, administration and profitability.

Essential functions and responsibilities of the job include but are not limited to :

• Providing services that are above and beyond for guest satisfaction and retention.
• Utilizing interpersonal and communication skills to lead, influence and encourage others; advocates sound financial / business decision making; demonstrates honesty / integrity; leads by example.
• Encouraging and building mutual trust, respect and cooperation among team members.
• Improving service by communicating and assisting individuals to understand guest needs, maintaining quality products in accordance with Company standards, providing guidance, feedback and individual coaching when needed.
• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Supervising and managing team members. Managing all day-to-day food and beverage operations. Understanding team members' positions well enough to perform duties in their absence.
• Providing guidance and direction to subordinates, including setting performance standards, monitoring performance and completing performance evaluations.
• Analyzing information and evaluating results to choose the best solution and solve problems.
• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail or in person.
• Maintaining complete knowledge at all times of : All hotel features / services, hours of operation, daily house count, expected arrival / departures and all department policies and procedures.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Interviewing all food and beverage candidates making recommendations to General Manager on new hires, pay rates and terminations.
• Responsible for purchasing all food and beverage items for restaurant and lounge with the approval from the General Manager following policies and procedures set forth by the Company.
• Complete all required reports in a timely manner.
• Provide assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.
• Perform other duties as assigned, requested or deemed necessary by management.
• Management retains the discretion to add or change the duties of the position at any time.

Pay Range : $100,000-$108,000 annually

Health Benefits, Travel Perks & More Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. We also encourage quarterly team building and giving back to the communities in which they work through regular volunteering and select charity promotions throughout the year.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.