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Customer Service Clerk

Customer Service Clerk

PrideStaffReno, NV, US
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Customer Service Clerk

Are you looking for your next opportunity? PrideStaff Financial is working with a company in the Reno, NV area with great company culture and is looking for a positive candidate to join their team.

Position Title : Customer Service Clerk

Job Summary : The Customer Service Representative provides excellent customer service support by telephone and email. Resolving and or communicating customer concerns and complaints to the appropriate individuals in a timely manner. Willing to work in a fast-paced environment and have attention to detail.

Duties and Responsibilities :

  • Answer multi-line phone system and assist customers
  • Directs calls to the correct station / person.
  • Strong communication skills written and verbal with customers and coworkers.
  • Establishes and maintains files. Correctly uses a filing system and keeps files in logical order so that material is readily retrievable.
  • Processes documents in accordance with established procedures including checking for accuracy and completion of entries and fields.
  • Communicates client needs, concerns, and delivery information to team members in a timely manner.
  • Understands responsibilities and duties, can priorities and demonstrates effective problem-solving skills.
  • Understands and can apply appropriate procedures to use the database systems to respond to requests for internal reports and information.
  • Performs additional duties of a similar nature as assigned.
  • Work in a fast-paced environment.

Education, Experience, Training :

  • High School diploma or GED equivalent.
  • Strong computer skills
  • Comfortable in Microsoft Office
  • Strong verbal and written communication skills
  • 1 year of experience in administration
  • Benefits :

  • Dental insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Monday - Friday, 8 : 30AM - 5PM $18 / hr

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    Customer Service Clerk • Reno, NV, US

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