Director of Waiver Services

Job Description

Job Description

Description : Mission & Vision

Parc Center for Disabilities has a mission to provide opportunities for children & adults with developmental disabilities to exercise their independence and experience life to the fullest. Our vision is a community where all individuals live with dignity and are treated with respect. Our shared purpose is to provide exceptional experiences to our participants each and every day.

Position Summary

As a key member of the Senior Leadership Team, the Director of Waiver Services provides strategic oversight and operational leadership for Parc Center for Disabilities' Adult Day Training (ADT) and Residential Waiver programs, including Curry Villa and Burkett Villa. Reporting to the Chief Programs Officer, this role is responsible for guiding and supporting program managers to ensure consistent excellence in service delivery, regulatory compliance, and person-centered outcomes for individuals with intellectual and developmental disabilities.

The ideal candidate will be a collaborative leader with effective communication skills, sound financial acumen, and the ability to manage personnel with consistency, accountability, and empathy. This position requires in-depth knowledge of Florida Waiver programs and a demonstrated ability to lead high-performing teams in a dynamic, mission-driven environment.

Essential Responsibilities

• Provide strategic direction and daily oversight for all residential and adult day training programs, ensuring alignment with organizational mission and values.
• Lead, mentor, and support program managers to drive consistency in operations, personnel practices, and service delivery.
• Promote a culture of accountability, continuous improvement, and professional growth within program teams.
• Ensure compliance with all applicable federal, state, and agency regulations (e.g., APD, Medicaid Waiver, Qlarant) and proactively address audit findings and improvement opportunities.
• Develop and manage program budgets for the ADT and group homes, monitoring expenditures and implementing cost-effective strategies.
• Regularly review program outcomes and participant satisfaction to evaluate effectiveness and inform strategic enhancements.
• Foster innovation in service models, incorporating evidence-based practices to improve the lives and independence of those served.
• Collaborate with internal and external stakeholders, including families, providers, and community partners, to strengthen service networks and participant inclusion.
• Ensure timely and accurate documentation related to participant care, staffing, compliance, and incidents.
• Lead or support audit readiness and navigation, including implementation of corrective action plans where necessary.

Requirements :

Education, Training and Experience Requirements

Knowledge, Skills & Abilities

Schedule

Benefits Package

Other Requirements :