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General Manager

General Manager

Freedom Outdoors & ArmoryGlen Rock, PA, USA
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The primary objective of the General Manager is to maintain customer satisfaction and develop sales volume across all products and services of Freedom Armory by assigning short- and long- term objectives, maintaining inventory and displays, assisting customers with selections and purchases, and training and developing staff.

Position Attributes

  • Leadership and management
  • Visionary for store strategy and objectives
  • Analytical for store results and initiatives

Principal Duties & Responsibilities

  • Maintain sales staff job results and attain company objectives by establishing expectations and goals, coaching, counseling, and training staff; planning, monitoring, and appraising job results.
  • Help customers by providing information; answering questions, obtaining merchandise requested, and completing payment transactions.
  • Support Freedom Armory marketing initiatives designed to retain and mine new customers.
  • Maintain inventory by monitoring backstock, keeping shelves stocked, assisting in the procurement of products, recommending new products in-store and online.
  • Market merchandise by creating and implementing sales promotions, special events, and display plans.
  • Maintain knowledge of products and services by reading specification updates, attending information meetings, and referring questions to supervisor.
  • Complete competitive analysis for pricing of items on hand in the store.
  • Maintain store appearance by creating a clean, orderly, and safe shopping environment.
  • Secure merchandise by implementing security systems and measures.
  • Protect employees and customers by providing a safe and clean store environment.
  • Promote store by participating in community programs and sporting club events.
  • Remain compliant of all regulations, policies, and procedures related to FFL licenses.

    • Expectations

  • Maintain quality services by adhering to policies, procedures and standards.
  • Maintain the stability and reputation of the store by complying with legal requirements.
  • Create and contribute to team effort by accomplishing related results as needed.
  • Lead, guide, grow and empower staff to carry out the store vision.

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    General Manager • Glen Rock, PA, USA

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