Academic Success Coach (College of Engineering and Computer Science)

Student Success and Well-Being

The division of Student Success and Well-Being (SSWB) creates opportunities for undergraduate students to thrive by providing a system of support to foster academic success, retention, and timely degree attainment. Driven by equitable outcomes for all students, innovation, and excellence, we assist students in achieving their academic and personal goals. Working collaboratively with the colleges and campus partners, a holistic student-centered approach is utilized to empower students to strive for academic achievement and individual growth.

The Opportunity

The University of Central Florida is currently accepting applications for the role of Academic Success Coach in the College of Engineering and Computer Science (CECS). This position combines both academic advising and academic coaching into a newly created and exciting position of Academic Success Coach (ASC), with the ASC responsible for maintaining a case load of students and applying coaching methodologies and case management approaches to support students throughout their academic journey.

Located centrally within the division of Student Success and Well-Being, the ASC will be assigned to the College of Engineering and Computer Science (CECS) and will be tasked to holistically coach their assigned students through both academic and non-academic matters, and to monitor the progress of their students throughout their time at UCF. The ASC will also work collaboratively with other ASCs, along with other student support and well-being offices across campus, to provide the best, comprehensive care to UCF students.

UCF's Coaching Model : The Academic Success Coach (ASC) role is a newly created exciting position that combines academic advising and academic coaching. The ASC will report centrally in the division of Student Success and Well-Being, and be assigned to the College of Engineering and Computer Science.

Responsibilities

Provide Coaching Services to UCF Students :

• Maintain a case load / roster of students and use MyKnightStar to track and monitor both engagements and ongoing progress and success of their students.
• Use relevant programs and technology to create pathways for persistence, progression, and timely graduation.
• Develop and implement highly proactive outreach services to their students, with particular attention to retention and student success.
• Provide students with holistic support by working with them to co-develop success plans and empowering them to understand their own degree requirements so that they can become advocates for themselves.
• Analyze students' academic and personal issues and refer students to the appropriate campus resource office.
• Engage with UCF students to provide accurate and timely information and coaching support to students from initial enrollment through successful completion of programs, including but not limited to : recruitment, admissions, residency, orientation, new student requirements, funding resources and financial aid, program requirements, registration, enrollment, payment processes, disability resources, testing accommodations, ongoing success, retention, and graduation. This includes multiple methods of communication, including phone calls, email, face-to-face, and more.
• Support student retention and graduation initiatives. Identify and help to resolve barriers that impede academic success.
• Monitor student progress and performance, analyze problem areas, determine solutions, and conduct intervention activities for students when needed.
• Demonstrate knowledge, skills, and abilities to function autonomously as an Academic Success Coach (ASC) for relevant college programs and / or student populations.
• Reinforce the value of coaching through ongoing student relationships.
• Meet the productivity and goal expectations set by the unit and the University.

Provide Assistance to Academic Colleges :

Minimum Qualifications

Bachelor's degree and 0+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications

The most successful candidates may possess the following qualities :

Additional Application Materials Required

In addition to your online application, please attach a resume and a short essay detailing and describing your vision of student success in higher education.

Special Instructions to the Applicants

UCF is seeking to fill multiple roles. Candidates for this job posting will be considered for additional vacancies in this department.

New hires selected for this position at the University of Central Florida can expect to be offered the base salary amount for the role. Compensation is determined in alignment with UCF's pay structure and internal equity considerations.

The Academic Success Coach (ASC) role is a newly created exciting position that combines academic advising and academic coaching.

This is a full-time, year-round position that will include training and development opportunities, and a supportive, fast-paced, exciting working environment dedicated to innovating student success and well-being!

All applicantsmustbeauthorizedtoworkforanyU.S.employer,asponsorshipisnotavailableforthisposition.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you\'ll play an integral role at one of the most impactful universities in the country. You\'ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you\'ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you\'ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers :

Benefits

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department Student Success and Well-Being (SSWB) - Academic Success Coaching - College of Engineering and Computer Science

Work Schedule

Monday-Friday; 8 : 00 AM to 5 : 00 PM. May also include weekend / evening hours as needed for special projects

Type of Appointment

Regular

Expected Salary

$48,000.00 to Negotiable

Job Posting End Date

10-03-2025-12-00-AM

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.

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