Service Advisor - HVAC

Service Advisor – HVAC | Bold City Heating and Air

Jacksonville, FL | Full-Time | Hourly Rate + Commission

About Us

At Bold City Heating and Air, we’re more than an HVAC company — we’re a trusted partner in comfort and quality for homes across Northeast Florida. We’re expanding our team and looking for a motivated Service Advisor to help us connect with customers, grow sales, and deliver excellent service.

Responsibilities :

• Make outbound calls to current and past customers to schedule service appointments.
• Follow up with customers on open repair quotes , provide answers, and work to close sales.
• Promote indoor air quality products, maintenance agreements, and system upgrades to help customers improve comfort and reliability.
• Consistently work toward monthly sales goals in areas like IAQ sales, maintenance plans, and repair quote conversions.
• Support inbound call handling as needed to provide excellent customer service.
• Maintain accurate records in ServiceTitan or CRM system to track sales activity and customer interactions.
• Collaborate with the Customer Service and Sales teams to ensure company growth and customer satisfaction.

Qualifications :

Compensation & Benefits :

Schedule :

Why Join Bold City Heating and Air?

This is a sales-driven role designed for someone who thrives on hitting goals and helping customers make smart choices for their home comfort. If you’re competitive, persuasive, and motivated by results, you’ll fit right in with our growing team.

Apply Today! Submit your resume and join Bold City Heating and Air as a Service Advisor .

About Bold City Heating & Air :

Bold City Heating & Air is a family owned, state certified, heating and air conditioning company, located in Jacksonville, Florida. Our family has been in the HVAC service industry, in our hometown of Jacksonville, for two generations. What started as a one-truck operation and a vision to provide our community with quality and affordable heating and cooling services has grown into a full-team of HVAC experts with the same values and goals.