Office Coordinator- Spencer
At Rosecrance, we've been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you're ready to make a meaningful impact, we're ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.
Position Summary
To provide clerical and administrative services to support operations to departmental staff and program clients.
Qualifications
- High school diploma or equivalent combination of education, training and experience
- Computer proficiency required.
- Proficiency of electronic healthcare records required.
- Strong written and verbal communication.
- Customer service experience preferred.
- Organized with the ability to prioritize and multi-task.
- Knowledge of medical terminology preferred
- Excellent spelling, proofreading and grammar skills
- Experience or training in a Windows-based computer environment
Responsibilities
Work scheduled hours and additional hours when necessary. Overtime may be required.Type all documents and correspondence relating to client files as requested.Type forms and handouts used in the treatment process as requested.Maintain / update all program documents as requested.Provide administrative support to team members and clients of the program.Provide support for program and client chart audit and compliance reviews as requested.Responsible for monitoring stock of office supplies and reordering as necessary.May be responsible for management of petty cash and collection of client co-payments.Perform secure handling of cardholder data, including encryption, data storage limitations, and adherence to security protocols.Participate in mandatory Payment Card Industry (PCI) training, and regular security assessments, all aligned with PCI Data Security Standard (DSS) guidelines.Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.Deliver exceptional customer service consistently to every customer.Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.Assume other related responsibilities as assigned by leadership.Schedule
Monday-Friday 8 : 00am-5 : 00pm
Work Location
Rosecrance Jackson Centers- Spencer, Iowa
Work Mode
Onsite
Compensation & Rewards
Starting Pay : $19.32 per hour (based on education, experience and credentials)Our Benefits
Medical, dental, and vision insurance (multiple plan options to meet your needs)401(k) with employer match & discretionary contributionGroup Life Insurance, LTD and AD&DTuition assistance & licensure / certification reimbursementPaid Time Off, sick time, bereavement leaveReferral program earning up to $1,000 per hire!Wellness program, including an on-site gym at select facilitiesDiscounts at participating retailersDaily pay available through UKG Wallet for financial flexibilityReady to Make a Difference? Apply today and be part of something bigger! Your role at Rosecrance will help transform livesstarting with your own.
