Job Description
Job Description
About Us And The Role
At The Magneto Effect, we help law firms in the probate, trusts and estates market outperform local competition by helping them run their firms as businesses not just law firms so they have loyal, satisfied clients through streamlined operations and service excellence.
Our law firm partners receive hundreds of high-quality inbound legal inquiries each month, which are converted to signed cases without wasting attorney time via the sales intake teams we recruit, coach and manage. All of this is backed by world-class intake, sales support and back office systems to handle the case load.
Now, to sustain and scale that growth, we're recruiting a Head Probate Litigation Attorney who can lead the legal operations and ensure client service is flawless from consult to resolution.
Why This Role Matters
While our sales operations handle consultations and client onboarding, the real impact comes from what happens after that — and that's where you come in.
Your role will be to :
- Ensure the back office and legal support teams are performing efficiently and proactively with a high touch, client centric approach
- Maintain high standards of communication, follow-through, and client service
- Be the quality gatekeeper for case handling and internal operations
- Provide legal oversight and mentorship to ensure case integrity and client satisfaction
This is a leadership role for someone who thrives in a performance-driven, client-focused environment.
Key Responsibilities
Act as the operational and legal lead for the probate teamOversee internal processes and ensure back office teams are hitting service benchmarksProactively monitor client satisfaction and case progress from intake through resolutionCollaborate with firm leadership and The Magneto Effect's growth team to support scalingImprove workflows, remove friction, and resolve issues before they become problemsSet the tone for excellence in service delivery, responsiveness, and legal careLitigate contested casesWhat We're Looking For
5+ years of experience in litigation, with a strong grasp of client and operational managementLicensed to practice law in New YorkExcellent communicator and strong collaborator, especially with remote teamsDetail-oriented leader who's passionate about delivering high-touch legal serviceComfortable using technology and case management tools to streamline operationsExperience mentoring or overseeing legal staff is a plusWhat Makes This Role Amazing
Remote flexibility with a deeply connected teamZero sales pressure — this role is all about excellence in deliveryJoin a firm on the rise and play a key leadership role in that growthReceive direct support and insight from both the firm and The Magneto Effect teamRich professional development and long-term leadership potentialCompany Description
The Magneto Effect works with law firms and is a leading legal services organization focused on helping local law firms achieve significant growth.
We're a mission-driven, high-growth organization that's powered by technology, and world-class talent.
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