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Team MemberNothing Bundt Cakes - Folsom • Folsom, CA, US
Team Member

Team Member

Nothing Bundt Cakes - Folsom • Folsom, CA, US
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Job Description

Job Description

SKIP THE INTERVIEW - YOU WILL BE CONTACTED IMMEDIATELY FOR A PAID 2 HOUR TRIAL SHIFT SO YOU CAN EXPERIENCE OUR AMAZING WORK ENVIRONMENT - IS A FUN PLACE TO WORK, WE BAKE AND SELL CAKES : )

COME HAVE SOME CAKE WITH US - GREAT AFTER SCHOOL JOB WITH FLEXIBLE HOURS

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes.

Accountabilities / Duties :

  • Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
  • Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
  • Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.

Core Values and Competencies :

  • Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
  • Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
  • Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
  • Operates with a strong sense of urgency and adheres to NbC brand standards.
  • Projects warmth, enthusiasm, and optimism that attracts others.

    • Knowledge, Skills, and Abilities :

  • Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
  • Enjoys interacting with diverse people and excels at providing a superior guest experience.
  • Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.

    • Education, Certifications and Work Experience Requirements :

  • Applicants must be 16 years of age or older and approved to work in the United States.
  • While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.

    • Work Availability :

    Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays availability is Mandatory, based on changing business demands.

    Experience at McDonald's, Starbucks, Trader Joe's, Chic-Fil-A, and other fast food concepts is helpful.

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    Team Member • Folsom, CA, US

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