Job Description
Job Description
As an AT&T Outside Wireless Sales Representative, you will be responsible for driving sales and promoting AT&T’s wireless products and services directly to customers in an assigned territory. This role involves prospecting for new business, engaging with both individual consumers and small to medium-sized businesses, and offering tailored solutions to meet their communication needs. You’ll be expected to work independently in the field as well as with a team, build lasting relationships, and achieve sales targets while providing an exceptional customer experience.
Key Responsibilities :
- Sales Prospecting : Identify and engage new customers through networking, community outreach, and attending local events to increase awareness of AT&T’s wireless products and services.
- Product Demonstration : Present AT&T’s wireless solutions, including mobile devices, plans and in home internet services to both individual and business customers, clearly explaining the benefits and features of each product.
- Sales Closing : Lead negotiations, close sales, and handle any customer objections to secure long-term agreements, while meeting or exceeding sales goals and quotas.
- Customer Needs Assessment : Work with customers to understand their wireless needs, offering customized solutions that address their unique requirements (e.g., mobile plans, device upgrades, business solutions).
- Market Research : Stay updated on AT&T’s products, promotions, and industry trends to effectively compete in the wireless marketplace.
- Customer Relationship Management : Build and maintain strong relationships with clients, ensuring satisfaction and repeat business through excellent post-sale support and follow-up.
- Territory Management : Manage an assigned territory, ensuring consistent engagement and fostering relationships with potential customers within the region.
- Reporting & Administrative Tasks : Maintain accurate records of sales activities, customer information, and pipeline updates in company CRM system, ensuring timely submission of reports to management.
- Promotion of AT&T Brand : Represent AT&T’s values and branding in a professional manner, positioning the company as a leader in wireless solutions.
Qualifications :
Experience : Prior sales experience, especially in wireless or technology sales, is preferred but not required.Sales Skills : Proven ability to meet and exceed sales targets through both inbound and outbound sales activities.Communication Skills : Strong verbal and written communication skills, with the ability to explain products to customers in an easy-to-understand manner.Self-Motivation : Highly motivated and goal-oriented, with the ability to work independently and stay organized in a fast-paced, dynamic environment.Technology Proficiency : Comfort with mobile technology, wireless devices, and CRM systems..Physical Requirements :
Must be able to travel frequently within the assigned region, including visiting customer locations, local events, and business offices.