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Vice President, Client Development

Vice President, Client Development

AcostaGrand Rapids, MI, US
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Vice President Of Client Development

Acosta is seeking a strategic and results-driven Vice President of Client Development to lead enterprise-level client relationships and drive growth across our portfolio. This executive role is responsible for designing and executing client strategies, managing financial performance, and leading cross-functional teams to deliver exceptional results. You'll be a key member of the Client Development Leadership Team, influencing business decisions, expanding service offerings, and ensuring alignment between client priorities and Acosta's operational execution. If you're passionate about building high-impact partnerships, leading teams, and delivering measurable outcomes, this is your opportunity to make a lasting impact.

Responsibilities :

  • Client Relationship Ownership : Serve as the primary executive contact for assigned clients, accountable for profitability, strategic alignment, and performance outcomes.
  • Strategic Planning & Execution : Design, develop, and manage client strategies that integrate seamlessly with Acosta's operational priorities and drive mutual success.
  • Annual Business Planning : Own and deploy the client's annual business plan, aligning Acosta's enterprise capabilities to solve client challenges and increase revenue.
  • Executive Engagement : Build and strengthen relationships with senior client executives, elevating conversations to strategic levels and managing the Acosta value equation.
  • Team Leadership & Development : Lead, train, and develop Acosta team membersincluding Local Business Managerson client initiatives, financial management, and operational execution.
  • Performance Management : Monitor and report on monthly and quarterly client performance, forecasts, deductions, and retailer issues; lead QBRs and strategic reviews.
  • Financial Oversight : Manage revenue, budgets, and P&L to achieve financial goals; lead contract renegotiations and optimize trade investment strategies.
  • Analytics & Insights : Apply Acosta tools (Acosta IQ, ETR, PPA, S.A.T.) to deliver data-driven solutions that enhance client outcomes and drive consumption and market share.
  • Cross-Functional Collaboration : Partner with Acosta's Client Solutions, Business Operations, and Analytics teams to deliver integrated solutions and drive enterprise-wide success.
  • Market Engagement : Coordinate client meetings and market visits to ensure alignment and execution of key initiatives.
  • Other Duties as Assigned : Adapt to evolving business needs and contribute to special projects as required.

Qualifications :

  • Education : Bachelor's Degree required.
  • Experience : 5+ years of experience in the consumer-packaged goods (CPG) industry in sales, insights, or marketing. 4+ years of leadership experience at Acosta (CBM, Department Manager, Team Leader, VP). Proven success in managing national / multi-market client relationships. Experience leading contract renegotiations and managing financial performance.
  • Skills & Competencies : Strong analytical skills with attention to detail and a passion for working with financial data and budgets. Ability to prioritize multiple demands (client, customer, internal) and influence teams for results. Excellent interpersonal and written communication skills, including presentation and negotiation capabilities. Assertive, creative, collaborative, and driven by a sense of urgency. Proficiency in business information systems such as Becton-Shantz, Microsoft Office, and syndicated data platforms. Experience in customer service or supply-side operations is a plus. Manufacturer or customer background is optional but beneficial.
  • Physical Requirements : Visual and auditory acuity for meetings and presentations. Ability to travel as needed (up to 4060%).
  • Personal Attributes : Strong judgment and decision-making skills. Ability to manage others and work independently. Excellent time management and organizational skills. Proven sales experience and strategic thinking.
  • About Us :

    Acosta is a part of Acosta Group a collective of the industry's most trusted retail, marketing, and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. But it's not just about what we do it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners, and their customers. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

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    Vice President Development • Grand Rapids, MI, US

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