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Manager of Administrative Services

Manager of Administrative Services

Green Key ResourcesNew York, NY, US
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Job Description

Our client, a top financial firm in NYC, is looking for a dynamic Administrative Manager to join their team. This position will lead administrative professionals across multiple offices, enhancing workflows and team engagement. Drive impactful performance management and professional development initiatives.

Onsite : Monday - Friday

Hours : 8am - 6pm

Salary : 120k - 150k base

Responsibilities

  • Lead and manage administrative professionals across multiple offices, ensuring streamlined workflows and high-quality support for banking professionals.
  • Collaborate with Human Capital Management to address employee relations, performance management, and recruitment needs effectively.
  • Develop and implement training programs to enhance administrative skills and foster professional growth.
  • Evaluate team performance, deliver feedback, and administer performance improvement plans when necessary.
  • Coordinate onboarding processes, including access arrangements and training schedules for new hires.
  • Supervise administrative professionals, providing guidance and direction for daily operations and best practices.
  • Approve timesheets, manage overtime tracking, and review time-off requests to ensure adequate staffing coverage.
  • Partner with HCM and recruiters to develop role profiles, screen resumes, and recommend candidates for interviews.
  • Deliver performance reviews, record evaluations in Workday, and provide coaching to address development areas.
  • Coordinate team-building events, town halls, and speaker series to enhance team engagement and collaboration.
  • Maintain and update administrative reference manuals, ensuring alignment with organizational standards and practices.

Requirements

  • Bachelor’s degree preferred, with 5+ years of management experience in banking, investment management, or professional services environments.
  • Proficiency in Microsoft Outlook and Office Suite (Excel, Word, PowerPoint) for effective task management.
  • Strong organizational skills and ability to manage multiple priorities across various locations.
  • Demonstrated leadership skills and ability to foster positive employee engagement and resolve conflicts.
  • Experience in performance management, including delivering reviews and administering improvement plans.
  • Ability to maintain discretion and objectivity in handling sensitive employee matters.
  • Collaborative and professional demeanor with excellent written and verbal communication skills.
  • Experience managing teams across multiple locations is a plus.
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    Administrative Manager • New York, NY, US

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