Senior Support Analyst

A company is looking for a Senior Support Services Analyst.

Key Responsibilities :

Provide expert-level support to clients using ComputerEase, addressing complex technical and functional issues

Utilize advanced accounting knowledge to assist clients with inquiries and troubleshooting needs

Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently

Required Qualifications :

3+ years of experience in a support role, preferably with ComputerEase or other ERP solutions

Advanced knowledge of accounting principles and practices

Ability to work effectively in a remote, collaborative team environment

A proactive and positive attitude, with a willingness to learn and grow within the organization