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CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Kent Nutrition GroupSheldon, IA, US
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Customer Service Representative

Looking to join a six-time US Best Managed Company? KENT Nutrition Group (KNG), a member of the KENT Worldwide family of companies has an exciting opportunity to join their team as a Customer Service Representative at their Sheldon, IA plant! This position is a full time, 1st shift opportunity that offers an excellent full benefits package!

PRIMARY DUTIES & RESPONSIBILITIES :

  • Report any factors that may influence the quality and safety of the finished feed and ingredients to the immediate supervisor.
  • Order taking, order entry input, closing orders for billing to dealers, including monitoring bookings, contracts, promotions, etc.
  • Log daily production and sales totals into various reports.
  • Order miscellaneous products, process purchase orders, receive all into inventory, pay vendor invoices, miscellaneous data entry.
  • Process KNG website orders, when applicable.
  • Correspondence / Communication via email, phone and mail.
  • Other duties as assigned by plant management.

EDUCATION :

  • High school diploma or GED equivalent.

    • EXPERIENCE & QUALIFICATIONS :

  • Basic office equipment.
  • A thorough understanding of company products.
  • Efficiency in Excel, PowerPoint, Word and Outlook.
  • Knowledge of OSHA safety requirements.
  • Good communication, verbal, written and math skills.
  • Work and cooperate with all fellow employees.
  • Thorough understanding of cGMP's.
  • Knowledge of HACCP Feed & Food Safety Plan.
  • Knowledge of FSMA.
  • Computer literacy.
  • Strong communication and interpersonal skills.
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    Customer Service Representative • Sheldon, IA, US