Campus Director, Admissions & Enrollment Services

Campus Director, Admissions & Enrollment Services

Department : Enrollment Management

Location : Westshore Campus

Reports To : Associate Vice President, Recruitment, Retention and Enrollment Operations

Recruitment Type : External / Internal

Employment Type : Administration and Professionals

Union Position : Non-Union

Work Schedule : Standard College Hours : M-F, 8 : 30am-5pm with occasional Saturdays and evenings around peak enrollment periods.

Number of Openings : 1

Job Description :

Summary : Plans, operates and controls the admission and enrollment activities of the Admission and Financial Services functions with a strong focus on student-centered services in a continuous quality improvement mode. Areas of responsibility include admissions, registration, cashiering financial transactions related to student fees and student records processing, financial reconciliation of student accounts and other related transactions, recruiting, transitions, student retention and success. Provides leadership in the development and oversight of the departmental budget, financial transactions and reconciliations, campus enrollment management activities, collaborative efforts with student financial assistance, and participates in college-wide enrollment management initiatives.

Essential Functions :

• Directs all aspects of the Admission and Financial Services including the welcome center, recruiting, admissions, transitions, general financial aid, registration, and student payments, financial reconciliation of student accounts and other related activities with a strong commitment to student customer satisfaction, quality, and accuracy.
• Supports prospect and applicant conversation efforts including, but not limited to campus events, campus tours, and student communications.
• Manages and monitors the Admission and Financial Services to provide a broad spectrum of accurate information and excellent enrollment services to current and prospective students.
• Develops the enrollment and recruitment plan for the Campus in collaboration with the vice president of enrollment management and campus leadership teams.
• Supervises admissions and enrollment center financial reports including monthly financial reports dealing with account reconciliations and deposit reconciliation.
• Coordinates student enrollment services with the following areas : financial aid, central financial aid processing center, customer service center, and Executive Director of Enrollment Operations.
• Creates an environment that allows the Enrollment Management Team to have a clear understanding of each other's roles and allows for collaboration and support in all admissions, registration and financial activities.
• Interfaces with the Student Accounting department and Attorney General's office regarding issues / problems on student accounts.
• Understands and oversees all financial operations.
• Understands and enforces the safeguards of cash, deposits receipts and reviews discrepancies in a timely manner.
• Overall responsibility for the development of work distribution and assignments for all admission onboarding and enrollment services.
• Reviews and tracks systems and processes and make recommendations for improvement to meet the needs of students better and to improve the quality and timeliness of services.
• Oversees the processing of academic records.
• Provides leadership for the interpretation of College procedures.
• Develops area budget, supervises and evaluates staff, and provides required staff development.
• Monitors data integrity, efficiency reports, and reports findings for solutions for accurate student record keeping.
• Knows, understands, and adheres to applicable federal, state, and local laws, regulatory requirements, and College policies and procedures.
• Knows, understands, and adheres to internal or external Ohio Department of Education and financial audits.
• Performs other duties as assigned.

Required Qualifications Education and Experience / Training :

Knowledge, Skills and Abilities :

Preferred Qualifications :

Education and Experience / Training :

Competencies :

Critical Competencies :

Very Important Competencies :

Important Competencies :

Physical Demands / Working Conditions :

Non-Bargaining Full-time Position Target Starting Salary Range : $74,000 / yr to $79,000 / yr The final offer for the successful candidate is targeted to fall within this range but will be based upon an assessment of internal equity, the unit's available budget, and the candidate's qualifications in relation to the minimum and / or preferred job requirement(s).

Special Note : If hired, you must reside in the state of Ohio and be within commuting distance of this work location / campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354 : 1-40-01.1 Recruitment and Selection Procedure . Special Instructions to Applicants : During the application process, you may be required to attach a cover letter and / or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Equal Opportunity Statement : Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment / educational opportunity institution.