Kanuga Summer Staff

Summer Staff

Spend your summer at Kanuga and build lasting memories while spending your days and nights immersed in the beauty of Western North Carolina.

Nestled on 1,400 mountain acres centered on the 30-acre Kanuga Lake, Kanuga offers year-round, full-service conference and retreat center, as well as three youth programs providing summer camps and outdoor education. Prior to COVID-19, more than 25,000 people traveled to Kanuga annually for an array of programs, a population that is concentrated in the southeastern U.S. but extends worldwide. Historically affiliated with The Episcopal Church, Kanuga has been shaped by an expansive understanding of community in all its diversity. Our services have extended beyond denominational borders hosting over 170 groups from churches, non-profits, business organizations, public, independent and church-affiliated schools. Launched with a powerful vision in 1928, Kanuga has attained the size and scope of a national conference facility.

Kanuga’s mission is centered in hospitality. As members of the hospitality team, Summer Staff must be organized, at ease communicating with individuals and groups of all ages, and enthusiastic about providing outstanding customer service. Our Summer Staff champion Kanuga’s culture and core values in every touch point with guests, co-workers, and leadership. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence.

Summer Staff report directly to the Activities Manager.

Kanuga summer staff positions are designed to encourage a team approach to providing radical hospitality to every guest. Kanuga is seeking individuals to support a variety hospitality functions, program and activities such as

• Youth and adult programs including but not limited to arts & crafts, creative arts, and indoor and outdoor recreation.
• Childcare
• Concierge Services
• Event set up and breakdown
• Event promotion

Strategic Skills

Proficient in position required job skills and knowledge. Intelligent in grasping and integrating new information. Is an active learner with a strong sense of curiosity. Has natural instincts and insight for finding the best solution to unclear situations, issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions.

Operating Skills

Is effective in prioritizing work; consistently manages time and processes to create maximum efficiency with minimum disruption or redundancy. Is time sensitive, understands how work and processes fit in with other departmental or business priorities and objectives. Can adjust work to accommodate expected and unexpected changes. Can gauge progress with respect to overall impact and results.

Courage

Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.

Energy & Drive

Energetic and takes initiative. Is pro-active and persistent in pursuing and completing tasks. Strives to exceed expectations and goals.

Personal & Interpersonal Skills

Welcoming and warm personality. Able to engage easily and actively connect with others. Is genuinely caring and compassionate; visibly demonstrates desire to understand others. Creates confidence and trust with others, is socially aware of self and others and is known for communicating the right message at the right time. Utilizes a variety of approaches and communication techniques tailored to each situation. Is comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience. Positively accepts and provides feedback.

Knowledge / Skills

High School Diploma or Equivalent required.

Knowledge of the operations of the hotel industry.

Dynamic, enthusiastic, creative individual who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.

Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.

Highly developed customer service skills with strong attention to detail.

Must be able to work a flexible schedule including nights, weekends and holidays

Compensation

This is a seasonal, weekly rate position, with employee perks including :