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Computer Technician at Netsync Network Solutions Houston, TX
Computer Technician at Netsync Network Solutions Houston, TXNetsync Network Solutions • Houston, TX, US
Computer Technician at Netsync Network Solutions Houston, TX

Computer Technician at Netsync Network Solutions Houston, TX

Netsync Network Solutions • Houston, TX, US
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Overview

Computer Technician job at Netsync Network Solutions. Houston, TX.

Responsibilities

  • Repair of computers and peripherals including but not limited to desktops, laptops, workstations, and printers.
  • Understand warranty and insurance guidelines as it pertains to break-fix.
  • Customer, Partner / Vendor and cross-department relationship management.
  • Manage and update support cases in Customer, Netsync and OEM systems.
  • Work on site hardware support cases for Netsync's Onsite Support service requests.

Additional Duties

  • Assist with on-site projects.
  • Assist in continual improvement to further streamline and automate existing processes and procedures.
  • Upkeep of work area.
  • Assist Network Team with network appliance installations.
  • Continued technical education.
  • Attend and contribute to weekly team meetings.
  • Other responsibilities as assigned by management.

    • Skills and Experience

  • Strong attention to detail.
  • Good communication skills.
  • Good organization skills.
  • Good customer service skills.
  • Curiosity and strong desire to constantly learn.

    • Minimum Qualifications / Technical and Education Requirements

    High School Diploma or Equivalent, CompTIA A+ or extensive break-fix experience, Valid Driver's License, Clean Driving Record.

    J-18808-Ljbffr

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    Network Technician • Houston, TX, US

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