Route Driver / Warehouse
The Route Driver / Warehouse plays a key role in developing new customer relationships while maintaining service levels with the existing customer base and is responsible for customer deliveries, warehouse operations, and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service and who excel working both independently and as a member of a team. This role requires early start times and some flexibility Monday through Friday.
Essential Functions
- Itemized check-in of delivered goods with a customer representative
- Complete bi-weekly customer inventory
- Create bi-weekly orders based on established inventory levels
- Pull credits, create out-of-date memos, and issue customer credits
- Complete merchandising resets and recommend opportunities for cross-merchandising
- Complete 1-on-1 training with customer employees including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
- Complete assigned Go-Spot-Check missions
- Delivery of perishable goods to customers
- Monitor truck maintenance schedule and coordinate necessary maintenance
- Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities / challenges
- Complete additional activities or special projects as assigned
Minimum Requirements
High school diploma or equivalent; including basic math and reasoningAbility to speak and read English3 years of experience in customer service, sales, warehouse, or similar roleValid driver's license and clean driving recordBasic computer skillsAbility to stand for a minimum of 4 hoursAbility to bend, twist, reach, climb, stoop, kneel, crouch, and crawlAbility to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.Ability to work in a refrigerated / freezer environmentProduct knowledge and customer serviceCompany HistoryServSafe certificationDeli OperationsSlicer use, maintenance, and cleaningDeli scale operation and sanitationProper slicing technique, product wrapping, and handlingDOT compliance and Safe Driver trainingLocation : Itasca, IL
Time Type : Full time
Department : Chicagoland Deli Provisions Hub