Office Administrator

Overview

Job Title : Office Administrator

Department : Administration

Reports to : Operations Support Manager

Location : Detroit Lakes, MN

Status : Full-Time

Starting Pay : $20 / hr

Summary : The primary role of this position is to provide outstanding customer service at the front desk by operating a multi-line telephone system and ensure our dealer / homeowner network is completely satisfied with Company products in accordance with contract terms or warranties.

Responsibilities

• Greet and interact with individuals entering the establishment, determine the nature and purpose of their visit, and direct them to the proper person or office or answer questions and provide information.
• Answer all incoming calls and transfer calls to the appropriate personnel or department.
• Provide excellent customer service and follow up on customer needs.
• Receive daily messages from the front desk voicemail and deliver messages or forward calls to appropriate personnel or department.
• Maintain builder listings and distribute updates to personnel as information changes.
• Order office supplies and paper products for restroom, conference rooms, employee lounge, and other needs.
• Maintain and operate office equipment such as photocopier, postage meter, and fax machine; call for service when necessary.
• Distribute employment applications relative to openings.
• Maintain an itinerary of office personnel for days off on the appointment calendar.
• Maintain a clean and neat reception area.
• Monitor visitor access including factory visitor sign-in and distribute visitor PPE.
• Retrieve mail from builder mailboxes and mail out weekly.
• Create memos, correspondence, reports, and other documents as requested.
• Process customer payments.
• Maintain a favorable working relationship with all employees to promote a cooperative and productive work environment.
• Comply with safety rules and use appropriate safety equipment.
• Perform other related duties as assigned.

Qualifications & Competencies

Experience & Education

Additional Eligibility Qualifications

Work Environment & Travel

The work environment and physical demands described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel is not primarily expected for this role.

Schedule

This is a full-time position. Typical hours are Monday through Friday, 8 : 00 am to 4 : 30 pm. Evening / weekend work may be required as job duties demand.

Benefits

EEO Statement

Dynamic Homes, LLC. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Preference may be extended in certain circumstances as permitted by law.

Additional Information

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities. Duties may change at any time with or without notice.

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