Sr. Client Service Associate

Senior Client Service Associate

At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. As a Senior Client Service Associate, you will provide comprehensive administrative and operational support within the financial advisor's practice. This pivotal role focuses on enhancing client relationships, ensuring compliance with industry regulations, and supporting the firm's growth initiatives. The ideal candidate possesses strong organizational skills, exceptional client service abilities, and a thorough understanding of financial products and services.

Responsibilities :

• Serve as a primary point of contact for clients, addressing inquiries and providing timely resolutions.
• Educate clients on firm services and solutions that support their financial needs.
• Assist clients with account related requests, including move money transactions, account maintenance, online system access and navigation.
• Onboarding and maintain client accounts by collecting necessary documentation, assessing risk profiles, and ensuring compliance with regulatory standards.
• Process client transactions accurately, including trade orders at the direction of clients and / or the financial advisors.
• Prepare financial plans, client reports, and other materials for client meetings, ensuring all information is current and accurate.
• Ensure adherence to firm policies, procedures, and regulatory requirements in all client interactions and documentation.
• Monitor and take appropriate action on client account alerts and assist in preparing reporting for audits and regulatory reviews.
• Stay informed about changes in compliance regulations and implement necessary adjustments to processes.
• Partner with the financial advisors to develop and execute business plans and client services.
• Support the team's marketing strategy by reviewing and approving marketing materials, social media platforms, and planning client events and seminars.
• Identify opportunities to enhance client engagement and contribute to business growth strategies.
• Perform administrative duties that support the financial advisors in daily business practices, including phone coverage, business travel arrangements, coordination of client meetings, expense reports, and file and calendar maintenance.
• Engage in available training and education programs to stay current on firm policies, procedures, and new platforms.
• Participate in firm initiatives directed by management and seek opportunities to use firm resources for peer sharing and collaboration.

What Are We Looking For?

We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements :

Preferences :

Pay Range : $22.82-$38.04 / hour. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Join LPL Financial : Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?

Join the LPL team and help us make a difference by turning life's aspirations into financial realities.