Job Type
Full-time
Description
Greater Nashua Mental Health is looking for a Quality Assurance Specialist to join our Quality and Corporate Compliance team! The Quality Assurance Specialist job directly supports the monitoring of GNMH performance improvement activities, quality improvement initiatives related to the Certified Community Behavioral Health Centers (CCBHC) standards, and adherence to State and Federal regulations. Responsible for ensuring the programs are completing all documentation in a timely and high-quality manner through various quality assurance activities and participates in agency committees and workgroups as needed to support and promote a culture of continuous quality improvement.
Duties & Responsibilities :
- Supports and complies with the CCBHC quality assurance standards
- Implements, and ensures efficiency of chart audits
- Supports the QA team in conducting audits and reviews / tracks data and documentation trends
- Supports the QA team in gathering statistical quality data
- Reviews data to detect areas for improvement.
- Elaborate, recommend, and support QA and CCBHC improvement actions
- Reports on results of quality activities
- Involved is supporting the QA team with all state audits and fidelity reviews
- Detect coaching / training needs and supports in the actions taken in accordance with these needs to ensure compliance with quality standards
- Supports in analyzing audit outcome data and carry out appropriate corrective procedures
- Works well both within a team and independently to accomplish CCBHC and QI projects to meet necessary and critical deadlines
- Able to complete other duties as assigned
Requirements
Qualifications :
Associate's Degree, Bachelor's Degree in Human Services or relevant field is preferred2 to 3 years related work experienceAnalytical skillsThoroughnessProblem-solving and decision-making skillsCustomer service competencyAbility to work within teamExcellent verbal, oral presentation, and written communication skillsCritical ThinkerStrong analytical skills, with the ability to analyze and organize dataAbility to work both in the office and remotely when neededWhy Join Us :
We are looking for collaborative, curious for knowledge people with a "can do" mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including :
Choice of 2 health insurance plansHealth Reimbursement ArrangementHealth Plan Opt Out BenefitHealth Savings AccountFlexible Spending AccountDental InsuranceVision InsuranceGroup Life and AD&D InsuranceShort and Long Term DisabilityAccident & Critical Illness Insurances403b Retirement Plan with Agency MatchEmployee Assistance PlanGenerous Earned Time OffPaid Extended Sick Time10 Paid Holidays + your birthday!Bereavement LeaveTuition ReimbursementQualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment ProgramGreater Nashua Mental Health is an Equal Opportunity Employer
Salary DOE $19.56 - $29.34