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G2W Consulting is hiring : Network Analyst - Audio & Video in Lawrenceville

G2W Consulting is hiring : Network Analyst - Audio & Video in Lawrenceville

MediabistroLawrenceville, GA, United States
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We are hiring an experienced Network Analyst - Audio & Video in Lawrenceville, Georgia. This is a full-time position working in-office. Must be able to commute to Lawrenceville Monday - Friday and work from 8am to 5pm. Must be able to pass a public safety background check. The position is a contract position.

This position is responsible for providing Audio & Video technical support to County facilities. Incumbents coordinate and respond to service requests, assist with Cisco Webex / telepresence systems, and maintain Webex, Zoom, Google meeting applications.

Minimum Qualifications :

  • Three years of professional level analyst and systems experience in a large-scale Information

Technology environment.

  • Minimum of two years experience working with Audio / Video, Webex Systems, Zoom, Google meeting Apps.
  • Previous experience working as an AV technician.

    • Preferred Experience :

  • Experience working in a Cisco network / Telecomm Environment preferred
  • Experience working with Avaya, Siemens, and / or Rolm systems a plus
  • Telecommunications systems administration principles
  • Provide customer support for AV systems such as Cisco Telepresence end points, projectors, tv's video matrix system, Crestron systems and audio systems.
  • Previous experience working as an AV technician.
  • Experience with creating / modifying macros for Cisco Telepresence end points and Crestron is a plus.
  • Provide customer service
  • Repair and perform preventative maintenance on systems
  • Maintain records and prepare reports

    • Responsibilities :

  • Provides technical support to County employees using various telecommunications and network systems.
  • Provides technical support to County employees using Cisco telepresence end points, projectors, microphones, video monitors, video matrix systems and audio equipment.
  • Coordinating with vendors and customers for AV installations or service break fix.
  • Designs, configures, tests, implements, and maintains a variety of hardware, software, peripheral devices, and systems.
  • Monitors and ensures systems meet business and performance needs.
  • The individual will be required to be on-call after hours, weekends and holidays on a rotating schedulewith other team members. The individual will also be required to work with and mentor other teammembers.
  • Perform configuration changes as required; advance level troubleshooting.
  • Technical implementation of telecommunications and network infrastructures.
  • Troubleshoot technical problems with the critical systems, servers and equipment within a 24 / 7 / 365Data Center environment, handling the more complex and critical problems. Responds to systememergencies as required.
  • Performs other duties of a similar nature or level.
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    Network Analyst • Lawrenceville, GA, United States