Patient Access Representative 3 (On-Site)- Bascom Palmer - Miami, FL (H)

Patient Access Representative 3 (On-Site)

The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Patient Access Representative 3 (On-Site) in Miami, Florida.

The Patient Access Representative 3 (On-Site) oversees the registration and financial clearance activities that will facilitate reimbursement for services rendered by the department and serves as functional expert for department peers.

Core Job Functions

• Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
• Contacts patients' families or physicians' offices to obtain missing insurance information.
• Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities prior to date of service and collects funds.
• Maintains appropriate records, files, and accurate documentation in the system of record.
• Serves as a lead resource for lower-level Patient Access Representatives.
• Recommends new approaches to management for enhancing performance and productivity.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Core Qualifications

Education : High school diploma or equivalent

Experience : Minimum 3 years of relevant experience

Knowledge, Skills and Attitudes :

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.