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Remote Customer Support - Sporting Goods Retailer (Seasonal)
Remote Customer Support - Sporting Goods Retailer (Seasonal)Arise Virtual Solutions • Iowa City, IA, United States
Remote Customer Support - Sporting Goods Retailer (Seasonal)

Remote Customer Support - Sporting Goods Retailer (Seasonal)

Arise Virtual Solutions • Iowa City, IA, United States
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  • serp_jobs.filters.remote
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Work From Home : Support a Leading Sporting Goods Retailer Through the Arise® Platform

Are you a sports enthusiast looking to earn extra income from home? The Arise® Platform connects you with remote customer service opportunities from well-known brands. This seasonal opportunity with the nation's largest sporting goods retailer could be a great fit for students, sports lovers, and anyone seeking flexible part-time work.

Through the platform, you can deliver virtual customer support while avoiding the cost and hassle of commuting - perfect for balancing school, sports, or other commitments.

Why explore programs on the Arise® Platform?

  • Work from the comfort and convenience of home
  • Choose your hours from program availability
  • Ideal for students seeking flexible part-time income
  • Support a brand you love in the sports and outdoor industry
  • Avoid commuting-related expenses and save time
  • Choose to work independently or as part of a Service Partner company

What does supporting this client program involve?

  • Responding to order status inquiries ("Where is my order?")
  • Assisting loyalty program customers with points, discounts, and rewards
  • Troubleshooting order-related issues
  • Helping customers with product questions and recommendations
  • Processing new orders and volume orders
  • Handling returns, replacements, and order modifications
  • Providing knowledgeable support about sports and outdoor activities
  • Delivering excellent customer service with empathy and professionalism

    • What it takes to succeed :

  • Strong interest in sports and outdoor activities
  • Excellent communication skills (written and verbal English)
  • Customer service experience or customer-focused mindset
  • Ability to handle challenging customer situations professionally
  • Self-motivation and time management skills
  • Empathy and problem-solving abilities

    • Additional details :

  • This is a seasonal opportunity with flexible part-time hours
  • Instruction and certification, which may be unpaid, may be required before you can begin earning, and continuing certification requirements may apply
  • Certification courses can range from a few days to six weeks and may include live instruction and / or self-paced work
  • Service Partners are required to pay a $19.75 Platform Usage Fee for each Agent actively servicing on the Arise® Platform for each billing cycle
  • All rates are paid to the Service Partner; agent rates are negotiated by and between the Service Partner and Agent, not Arise. Agent rates often differ from rates paid to the Service Partner
  • Geographic and time limitations may apply based on client program requirements
  • Minimum servicing requirements and other client-imposed requirements may apply
  • Additional requirements or continuing certification may be required by some clients

    • This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise.

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    Customer Support Remote • Iowa City, IA, United States

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