Regional Clinic Manager (Washington / Oregon)
Job Category : Retail
Requisition Number : REGIO006787
Location : Eden Prairie, MN, USA
Job Details
Description
Job Responsibilities / Results :
- Team Leadership : Recruit, train and supervise clinic staff, fostering a positive work environment and promoting professional development.
- Quality Assurance : Implement and monitor patient care standards to ensure high-quality hearing care services.
- Compliance : Ensure all clinics adhere to hearing care regulations, policies, and accreditation standards. Perform clinical skills and clinical standards audits.
- Patient Satisfaction : Monitor and improve patient satisfaction levels through feedback and service enhancements.
- Performance Metrics : Analyze performance data (KPI), generate reports, and implement improvements based on findings.
- Stakeholder Collaboration : Liaise with internal and external stakeholders, including hearing care providers, patients, shared services, and community partners to promote clinic services and address concerns.
- Business Acumen : Analyze and implement improvements related to P & L, monitor business expenses, strategic evaluation of territory and real estate sourcing.
- Influence : Adherence to company policies and practices, execute company initiatives, maintain a clinical presence including clinic coverage as needed, communicate effectively on individual and group level.
- Other duties : as assigned.
Job Requirements :
Education : (i.e. 4-year college degree, license, certification)Licensed Audiologist or Hearing Instrument Specialist, preferredCertified Audio Tech or higher requiredHigh School degree or equivalent required2-year degree or equivalent preferredExperience :
Experienced hearing care professional Audiologist or Hearing Instrument SpecialistExcellent record of accomplishment of leading individuals and teamsExcellent record of accomplishment of building trust and building interpersonal relationshipsSales and business operations experienceExperience managing multi-unit businesses preferredKnowledge / Technical Requirements :
Working knowledge of hearing testing equipmentWorking knowledge of the market and business best practices, including fiscal responsibilityWorking knowledge of typical office computer and software systemsCompetencies, Skills & Abilities :
Excellent verbal and written communication skillsAbility to translate business analytics to actionable priorities for clinic staffAbility to identify opportunities, solve problems and create solutionsAbility to build strong teams, set clear direction, motivate behavior change and resolve conflictAbility to build interpersonal relationships within and outside of Audibel RetailWorking Conditions :
Heavy travel within geographic area (drivable); light domestic air travel as necessary or assigned. Some overnights required.Up to 80% of travel is expectedEquipment Operation :
Standard office equipmentThis job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors.
Salary and Other Compensation : The annual salary for this position is between $88,550.00 - $123,900.00. Factors which may affect starting pay within this range may include : geography / market, skills, education, experience, and other qualifications of the successful candidate.
Benefits : The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid sick and safe time, and 6 paid holidays annually.