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Regional Clinic Manager (Washington / Oregon)

Regional Clinic Manager (Washington / Oregon)

AudibelCircle Pines, MN, US
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Regional Clinic Manager (Washington / Oregon)

Job Category : Retail

Requisition Number : REGIO006787

Location : Eden Prairie, MN, USA

Job Details

Description

Job Responsibilities / Results :

  • Team Leadership : Recruit, train and supervise clinic staff, fostering a positive work environment and promoting professional development.
  • Quality Assurance : Implement and monitor patient care standards to ensure high-quality hearing care services.
  • Compliance : Ensure all clinics adhere to hearing care regulations, policies, and accreditation standards. Perform clinical skills and clinical standards audits.
  • Patient Satisfaction : Monitor and improve patient satisfaction levels through feedback and service enhancements.
  • Performance Metrics : Analyze performance data (KPI), generate reports, and implement improvements based on findings.
  • Stakeholder Collaboration : Liaise with internal and external stakeholders, including hearing care providers, patients, shared services, and community partners to promote clinic services and address concerns.
  • Business Acumen : Analyze and implement improvements related to P & L, monitor business expenses, strategic evaluation of territory and real estate sourcing.
  • Influence : Adherence to company policies and practices, execute company initiatives, maintain a clinical presence including clinic coverage as needed, communicate effectively on individual and group level.
  • Other duties : as assigned.

Job Requirements :

  • Education : (i.e. 4-year college degree, license, certification)
  • Licensed Audiologist or Hearing Instrument Specialist, preferred
  • Certified Audio Tech or higher required
  • High School degree or equivalent required
  • 2-year degree or equivalent preferred
  • Experience :

  • Experienced hearing care professional Audiologist or Hearing Instrument Specialist
  • Excellent record of accomplishment of leading individuals and teams
  • Excellent record of accomplishment of building trust and building interpersonal relationships
  • Sales and business operations experience
  • Experience managing multi-unit businesses preferred
  • Knowledge / Technical Requirements :

  • Working knowledge of hearing testing equipment
  • Working knowledge of the market and business best practices, including fiscal responsibility
  • Working knowledge of typical office computer and software systems
  • Competencies, Skills & Abilities :

  • Excellent verbal and written communication skills
  • Ability to translate business analytics to actionable priorities for clinic staff
  • Ability to identify opportunities, solve problems and create solutions
  • Ability to build strong teams, set clear direction, motivate behavior change and resolve conflict
  • Ability to build interpersonal relationships within and outside of Audibel Retail
  • Working Conditions :

  • Heavy travel within geographic area (drivable); light domestic air travel as necessary or assigned. Some overnights required.
  • Up to 80% of travel is expected
  • Equipment Operation :

  • Standard office equipment
  • This job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors.

    Salary and Other Compensation : The annual salary for this position is between $88,550.00 - $123,900.00. Factors which may affect starting pay within this range may include : geography / market, skills, education, experience, and other qualifications of the successful candidate.

    Benefits : The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid sick and safe time, and 6 paid holidays annually.

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    Clinic Manager • Circle Pines, MN, US